Home Health Aide Supervisor

What We Provide

•  Referral bonus opportunities     

• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays   

• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability    

• Employer-matched 401k retirement saving program  

• Personal and financial wellness programs    

• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program

• Generous tuition reimbursement for qualifying degrees   

• Opportunities for professional growth and career advancement and CEU credits    

What You Will Do 

• Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.
• Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.
• Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.
• Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.
• Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.
• Maintains or grows caseload depending on resource availability.
• Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary. 
•  Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate. 
•  Participates in special projects and performs other duties as assigned.

Education:
High School Diploma or equivalency Required Bachelor's Degree Preferred

Work Experience:
Minimum of two years of experience in customer service required

 Strong organization and administrative skills Required Demonstrated problem-solving abilities required