Home Care Service Coordinator

Addus HomeCare

Chattanooga, TN

JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Relations, HIPAA (Health Insurance Portability and Accountability Act), Home Care, Interpersonal Skills, Leadership, Life Insurance, Medicaid, Medicare, Microsoft Excel, Microsoft Word, Multitasking, On Call, Organizational Skills, Problem Solving Skills, Quality Management, Regulations, Resolve Customer Issues, Retirement Planning, Schedule Development, Staff Motivation
LOCATION
Chattanooga, TN
POSTED
Today
Service Coordinator

Ready to lead with heart, hustle, and purpose? Join Addus HomeCare in Chattanooga, TN!

Are you driven by a passion to serve others and make a meaningful difference every single day? Do you thrive in a fast-paced environment where compassion, leadership, and coordination come together? If so, we're looking for you!

At Addus HomeCare, we are committed to empowering older adults and individuals with disabilities to live safely, independently, and with dignity—and we need a strong, purpose-driven leader to help us carry that mission forward.

We are seeking a dynamic, organized, and compassionate Service Coordinator who is ready to step in as a vital part of our care team. This is more than a job—it's an opportunity to be the heartbeat of our operations, ensuring our clients receive the care they deserve while supporting and uplifting our caregivers.

If you're passionate about serving vulnerable populations, love building meaningful relationships, and can confidently lead with both heart and hustle, this is your opportunity to shine.

Location: Addus HomeCare 7315 Lee Highway, Suite 131 Chattanooga, TN 37421

Schedule: Full-Time | In-Office | Monday–Friday | 8:00 AM – 5:00 PM

Participation in an on-call rotation is required to support after-hours client and caregiver needs.

Why You'll Love Working Here:

  • Competitive Medical, Dental & Vision Benefits
  • Monthly Bonus Opportunities
  • Daily Pay Option
  • Paid Time Off (PTO)
  • Retirement Planning
  • Life Insurance
  • Employee Discounts
  • Continued Education & Growth Opportunities

What You'll Do:

  • Coordinate and manage caregiver schedules with precision and care
  • Ensure uninterrupted service by proactively filling shifts and addressing client needs
  • Participate in an on-call rotation to provide after-hours support when needed
  • Conduct monthly wellness calls and in-home visits to maintain quality care
  • Serve as the primary point of contact for client updates, service changes, and concerns
  • Supervise, coach, and motivate direct service employees
  • Foster a positive, professional, and welcoming office environment
  • Maintain strict confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring:

  • A genuine passion for serving elderly and disabled populations
  • High school diploma or equivalent
  • At least 1 year of industry experience
  • Strong interpersonal, organizational, and communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Proficiency with Microsoft Word, Excel, and scheduling software
  • Reliable transportation

If you're ready to bring your passion, lead with purpose, and be part of a team that truly makes an impact—we can't wait to meet you!

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

About the Company

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Addus HomeCare