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Home Care Scheduler (some Caregiving Experience Preferred), Tewksbury MA (full time or part time)

Brightstar Care

  • Tewksbury, Massachusetts
  • 3 days ago
  • $18–$25 Per Hour

Highlights

We’re proud to provide benefits that reflect the important role you play in supporting the mission of BrightStar Care Lowell/Andover/Tewksbury/North Chelmsford MA and the surrounding area, while also helping you achieve your personal and career aspirations. This role is ideal for someone with caregiving or home care experience who enjoys coordinating care, supporting caregivers, and being a reliable point of contact for clients and families.

Numbers & Facts

LocationTewksbury, Massachusetts
IndustryHealthcare Services
Salary$18–$25 Per Hour
Company Size100 to 499 employees
Websitehttps://www.brightstarcare.com/fairfax

Description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
About the Role
BrightStar Care is seeking a Home Care Scheduler to support our growing home care operations. This role is ideal for someone with caregiving or home care experience who enjoys coordinating care, supporting caregivers, and being a reliable point of contact for clients and families. You will play a critical role in ensuring seamless care delivery by managing schedules, handling call-outs, supporting client intake, and assisting with in-person orientations.
Key Responsibilities
  • Caregiver Scheduling & Coverage
    •  Schedule caregivers to meet client care needs efficiently 
    •  Manage last-minute call-outs, shift changes, and emergency coverage 
    •  Ensure proper staffing levels and continuity of care 
  • Client Intake & Communication
    •  Answer incoming calls from clients, families, and caregivers 
    •  Assist with new client intake, gather information, and coordinate start of care 
    •  Serve as a point of contact for day-to-day client and caregiver communication 
  • Operations & Orientation Support
    •  Assist with in-person caregiver orientations, including check-ins and paperwork coordination 
    •  Support onboarding and scheduling for newly hired caregivers 
    •  Maintain accurate documentation in scheduling and client management systems 
  • Care Coordination
    •  Collaborate with the Director of Nursing and management team to support care plans 
    •  Help ensure smooth transitions from hospital or rehab to home care services 
    •  Step in to assist with caregiving tasks when needed (preferred experience) 
Qualifications & Experience
  •  Previous experience in home care scheduling, caregiving, or healthcare coordination preferred 
  •  HHA, or some hands-on caregiving experience strongly preferred to cover call outs on need basis
  • Driver's License, CPR certificate and TB test results are needed
  •  Strong communication and customer service skills 
  •  Comfortable handling a fast-paced environment and urgent staffing needs 
  •  Organized, detail-oriented, and dependable 
  •  Basic computer skills; experience with scheduling software is a plus 
  •  Ability to multitask and problem-solve independently 
Skills & Attributes
  •  Compassionate, patient, and professional demeanor 
  •  Strong phone etiquette and interpersonal skills 
  •  Proactive and solution-oriented mindset 
  •  Team player willing to support operations as needed 
  •  Ability to remain calm under pressure 
What We Offer
  •  Flexible work schedule (2-3 days in office)
  •  Paid training 
  •  Supportive, team-oriented work environment 
  •  Opportunity to grow within a respected home care organization 
  •  Meaningful work that makes a difference in seniors’ lives 
Compensation: $18.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About Company

About BrightStar Care of Fairfax

Caring for a family member can be challenging. We know. We've been there. We started BrightStar to provide the compassionate, responsive and quality home care we had trouble finding for our family.  At BrightStar, we strive to deliver just the right care for your loved one- care that keeps them safe and healthy.

About Our Higher Standard

Provider-of-Choice-2020.jpgAt BrightStar Care of Fairfax, we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.

A Message From the Owners Kerry and Robert Massie:

Thank you for Considering BrightStar Care of Fairfax!

Kerry and I started BrightStar Care of Fairfax in 2012 because our experience in obtaining quality home care for Kerry’s mother in 2010 was so very difficult.  We were so disappointed in the quality of the care and customer service we encountered that we began to look into how, and where, top-quality home care could be found.

After a number of tries, we found the BrightStar Care approach.  We were so impressed with the  superior level of customer service it provides that we decided to open own agency here in Northern Virginia.
 
Our mission is to provide the absolute best care for you and your loved one- a Higher Standard.  We will do everything in our power to make sure your experience is the one Kerry and I were looking for in 2010.  If, at any time, you are not 100% satisfied with the quality of care and customer service we are providing- or just need some more information- please reach out directly to us. 

Kerry and Robert Massie are Certified Senior Advisors 

The following pages will help you understand a bit more about the BrightStar approach. We hope to introduce you to the Homecare Buying Guide - a tool that many of our clients found helpful in evaluating and selecting the right homecare agency.  And thank you again for considering BrightStar Care of Fairfax.


View our Flipbook Presentation:  CLICK HERE

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Learn more about our team by clicking HERE.

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