Home Care Intake Coordinator

Trinity Health

Livonia, Michigan

JOB DETAILS
SKILLS
Case Management, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Discharge Plans, Documentation, Electronic Medical Records, Healthcare, Healthcare Reimbursement, High School Diploma, Home Care, Hospice Care, Interpersonal Skills, Leadership, Managed Care, Medical Treatment, Nursing, Occupational Therapy, Office Equipment, Organizational Skills, Palliative Care, Patient Care, Process Improvement, Registered Nurse (RN), Social Work, Speech and Language Pathology, Time Management
LOCATION
Livonia, Michigan
POSTED
3 days ago

Employment Type:

Full time

Shift:

Description:

Home Care Intake Coordinator

Build a Career. Make a Difference. Love Where You Work.

As a Home Care Intake Coordinator, you'll responsiblefor communicating, coordinating and documenting care for the transition of patients to home-based servicesThis role is also responsible for identifying / determining appropriateness of care, gathering medical, gathering /verifying insurance and financial data, documenting in the EMR and communicating with patients and families as well as working with Care Management, physicians and referral sources.

Why Join Us? 

Start Here… Grow Here... Stay Here! 

At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built on support, growth and opportunity. 

What You Can Expect

Consistent & Reliable Workloads

  • Predictable schedules with steady assignments—no scrambling for hours.

Competitive RN Pay + Low-Cost Benefits

  • Strong compensation paired with affordable medical, dental, vision, retirement options and more. And your benefits begin on your first day!

Real Career Growth Opportunities

  • Nearly every leader here started in a field role—advance clinically or step into leadership.

Epic EHR System

  • Efficient documentation and seamless care coordination—less time charting, more time caring.

Fast, Respectful Hiring Process

  • Quick interviews and timely offers because your time deserves respect.

Minimum Qualifications 

  • Associate's degree preferred, High School diploma with equivalent 2-4 years industry experience.  

  • 2-3 years home care, hospice, discharge planning, or case management experience preferred.  

  • Working knowledge of governmental reimbursement criteria. Knowledge of third party / managed care contracts related to THAH services preferred.  

  • Microsoft computer skill set . Experience with THAH current software platforms and applications preferred.  

  • Working knowledge of standard office equipment and remote technology  

  • Must be able to communicate with high-level customer service, phone etiquette and confidence to effectively work with internal and external customers. 

  • Demonstrates a commitment to customer service and demonstrates agility and challenges to engage and participate in process improvement.  

  • Must possess interpersonal skills sufficient to interact effectively with clients and their families, as well as caregivers, peers, subordinates, supervisors, referral sources, divisional personnel and the public.  

  • Previous experience working in a healthcare environment, demonstrating computer literacy. 

 

Benefits Highlights   

  • Day 1 Benefits - Health, dental and vision insurance   

  • Daily Pay   

  • Shift Differential Pay (if applicable) 

  • Employee Referral Reward Program   

  • Short and long-term disability   

  • Tuition Reimbursement   

  • 403b   

  • Generous paid time off   

  • Comprehensive orientation    

 

About Trinity Health At Home – Southeast Michigan  

Trinity Health At Home – Southeast Michigan is a trusted member of Trinity Health At Home, a national home care, hospice and palliative care organization serving communities across 11 states.

As a faith-based, not‑for‑profit agency, we are committed to caring for patients and families in the place they feel most comfortable—at home. Our services include skilled nursing, physical, occupational and speech therapy and medical social work.

We are:

Medicare‑Certified

Joint Commission Accredited

A Reputation.com 800 Award Winner 2025 & 2026

Learn more at TrinityHealthAtHome.org/Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About the Company

T

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.trinity-health.org/search-results