Home Care Coordinator

Position Summary

We are seeking a dynamic, results-driven Home Care Coordinator to manage patient transitions from facilities to our home health services. In this role, you will act as an extension of the marketing team, helping drive agency census growth through strategic relationship-building and community events. You will host weekly facility activities, meet directly with families, and guide patients through a seamless discharge process. No hands-on clinical care is required. 

Key Responsibilities

• Facility Relations & Outreach
• Drive referral growth by building deep relationships with case managers, social workers, and discharge planners.
• Function as an active extension of the sales team to hit monthly and quarterly agency census and admissions targets.
• Coordinate and host weekly social activities, educational seminars, or wellness events at partnered facilities to boost brand visibility.

Patient Intake & Family Support

• Meet face-to-face with patients and families in facilities to present home health options and secure care commitments.
• Conduct non-clinical discovery conversations to understand family preferences, safety concerns, and scheduling needs.
• Serve as the primary point of contact with patients, families and facilities to ensure a smooth transition to home, limiting confusion and anxiety for patients and their families with clear communication and follow-through. 

Care Transition Coordination

• Facilitate the smooth transfer of demographic, insurance, and logistical information from the facility to our intake office.
• Coordinate discharge timelines with facility staff to ensure our clinical team is ready to admit the patient at home.
• Gather necessary paperwork prior to facility departure.

Qualifications & Requirements

• Experience: Health care background in senior living, assisted living, skilled nursing facilities or home health care preferred.
• Skills: Proven track record in relationship building, public speaking and event/activity planning. 
• Traits: Exceptionally empathetic, highly organized, persuasive communicator, and a self-motivated networker.
• Travel: Valid driver’s license, reliable vehicle, and willingness to travel daily between facilities.