Transportation / Operations | Onsite – Bronx, NY
We are seeking an experienced Customer Service Representative to support our Transportation and Operations teams in a fast-paced call center environment.
Schedule:
3:00 PM shift
Weekends required (included in 5-day workweek)
Two days off during the week
Weekend availability is mandatory
Pay:
$18.50 – $19.00/hr + excellent benefits
Requirements:
Minimum 2 years call center / dispatch / high-volume customer service experience
Experience handling 100–200 calls per day
Strong computer and data entry skills
Excellent communication and problem-solving skills
Able to work onsite in the Bronx
Bilingual (English/Spanish) a plus
High school diploma or equivalent
Responsibilities:
Answer high-volume inbound calls
Enter and update customer data accurately
Provide support and resolve customer issues per company policy
Full-time, onsite position.
Only candidates meeting all requirements will be considered.