Agile Programming Methodologies, Analysis Skills, Billing, Communication Skills, Customer Service Systems, Customer Support/Service, Industry/Trade Analysis, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Negotiation Skills, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Work From Home, Writing Skills
Who We Are
Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Job Title:Customer Service Representative II
Location: Gastonia, NC
Duration: 12+ Months – Extendable or possible hire
Pay Rate: $20/hr. on W2, all inclusive
Hiring Event on: Onsite interview on Jun 2nd and 3rd 2026
Working Conditions:- Office Work Environment
- Training schedule is from 8 a.m. until 5 p.m. (Monday through Friday)
- Customer Contact Representatives will be expected to work the first 6 months of employment in the office full time. At the end of the first 6 months, the candidate may be able to work remotely based on performance. Remote work availability may change based on business needs.
Required:- Proven verbal and written communication skills.
- Ability to exercise good judgment with minimal supervision.
- Excellent analytical skills, decision making ability, negotiation and problem-solving skills.
- Must have basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
- A basic understanding of billing, rates, credit, energy usage, and customer accounts.
- Demonstrate the ability to de-escalate a call with irate and difficult customers.
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America’s Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Click Apply Now and let’s make it happen.
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Net2Source
Net2Source Inc. is a Global Workforce Management Solutions Company, headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management and Project Consulting.
Whether it’s a Fortune client, whether it’s a System Implementer or whether it is a Start -up, our recipe to success – Exceed expectations! Under promise, over deliver.
50 to 99 employees
http://www.net2source.com