Hiring Ambassador, Talent Acquisition

About HealthChannels

HealthChannels is a scaled, national platform with thousands of employees providing services to 100's of clients at Ambulatory sites of care as well as Hospital based Acute Care settings. Over 40 different medical specialties are being supported by our suite of solutions. Across 20+ years of growth, HealthChannels has built a strong diversified client base of health systems, independent hospitals and medical groups.

HealthChannels focuses on a consultative approach to help clients solve growing provider shortages and patient access limitations with solutions that can enhance financial performance. Our suite of solutions include an allied health workforce, a digital healthcare education platform and an ambient AI solution that powers workforce enablement. The current stack of brands under HealthChannels include Enabli Health, ScribeAmerica, Speke AI, and HealthCareU.

About the Role

The Hiring Ambassador, Talent Acquisition (HA) is responsible for interviewing and hiring Medical Scribes and Clinical Assistants within the assigned region to support onsite and virtual providers. This role focuses on identifying motivated, professional, and dependable candidates, particularly aspiring healthcare professionals that are seeking clinical experience, and ensuring positions are filled in a timely manner. The ideal candidate will be people-focused, driven, organized, and thrive in a high volume recruiting environment.

What You'll Do

• Review video assessments for Medical Scribes and Clinical Assistant candidates within the assigned region.
• Conduct one-on-one interviews with candidates for critical markets within the assigned region.
• Conduct offer calls with selected candidates and clearly communicate role details, expectations, and next steps.
• Extend formal offers through the ATS.
• Ensure accurate documentation of all hiring decisions and offer activity within the ATS.
• Make hiring decisions aligned with organizational standards and staffing needs.
• Maintain communication with candidates through the hiring process.
• Assist in providing timely responses and resolution to candidate experience concerns or issues.
• Ensure open positions are filled efficiently to meet all staffing demands.
• Review the staffing algorithm daily to monitor and validate staffing needs within the assigned region.
• Develop and maintain a strong understanding of the staffing algorithm and workforce planning dashboards and tools to support accurate hiring decisions.
• Collaborate with Talent Acquisition Partners regarding candidate pipelines, recruiting needs, and market trends impacting staffing efforts.
• Partner with operational leadership regarding staffing updates and hiring priorities.
• Review required credentialing requirements to ensure candidates meet eligibility standards prior to hire.
• Review upcoming training schedules to ensure candidates are aligned with appropriate onboarding expectations.
• Represent the organization professionally and positively throughout the candidate experience.
• Support regional hiring goals and staffing timelines.
• Assist with any additional projects for the TA Department as needed

What You'll Need

• Minimum of 1 year recruiting experience, including but not limited to: application generation, job posting, oversight of a territory, sourcing candidates, etc.
• High school diploma or the equivalent
• Passion for supporting aspiring healthcare professionals.
• Strong judgement and decision-making skills.
• Professional and approachable demeanor.
• Detail-oriented and highly organized.
• Ability to build rapport quickly with candidates.
• Self-motivated and team-oriented.
• Growth-minded individual with a desire to continuously learn and develop professionally.

What You Will Bring

• Previous experience in interviewing, talent acquisition, university recruitment, student engagement, healthcare recruiting, or customer service preferred.
• Strong communication skills and interpersonal skills.
• Ability to assess candidate potential and professionalism.
• Excellent organizational and time management skills.
• Ability to manage high volume application flow.
• Ability to manage multiple openings and hiring timelines simultaneously.
• Analytical mindset with the ability to interpret staffing data and workforce needs.
• Comfortable working in a fast-paced environment.
• Experience with virtual interview platforms and ATS systems preferred.

Position Type/Expected Hours of Work

This is a full-time remote position with days Monday through Friday and working hours of 8:00AM - 5:00PM local time. Occasional evening and weekend work may be required, as needed.

Compensation range

Our compensation for this position is between $17.50 - $22.00 hourly; depending on experience, qualifications and location

The Benefits

• Tuition discount programs

• Adtalem Partnership

• Ross University School of Medicine- up to $9,500 Tuition Savings

• American University School of Medicine- up to $9,500 Tuition Savings

• Purdue Global- up to 20% off tuition reduction

• American College of Education- up to 3% reduced tuition rates

• Rasmussen College- Up to $7,000 in Tuition Savings

• Kaplan prep courses- 20% tuition for undergraduate programs & 14% on graduate programs

• Lynn College (Online Degree Program)- $2,250 (or more) on a bachelors degree program

• Ignite Your Future Benefits including:

• Discounts on Apple, Dell, AT&T, and AAA

• Travel discounts (hotels, flights, car rentals, Lyft)

• Theme park ticket savings

• MyFlexPay: Get paid when you need it most

• Health, Dental, Vision, PTO and 401k (for full-time employees only)

• Benefits eligibility varies based on position, employment status, length of service, and geographic location

• A Diverse, Equitable, and Inclusive culture

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Want to know more?

• Our DEI Mission:
• https://www.healthchannels.com/diversity-equity-inclusion/
• What is our culture like?
• https://www.scribeamerica.com/mission-vision-values/
• HealthChannels Blogs:
• https://jobs.scribeamerica.com/us/en/blog

HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.

HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.

Wages may vary depending on experience, location and state