HIM Operations Supervisor (Identity & Chart Correction)

Information Consulting Services

Philadelphia, PA

JOB DETAILS
SKILLS
Administrative Skills, Coaching, Cross-Functional, Customer Support/Service, Epic Certification, HIPAA (Health Insurance Portability and Accountability Act), Health Information Management, Health Information Technology, Identity Data Management, Leadership, Maintain Compliance, Medical Office Administration, Medical Records, Microsoft Office, Operations Management, People Management, Performance Analysis, Performance Reviews, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Improvement, Productivity Management, Quality Management, Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Regulatory Compliance, Team Lead/Manager, Vaccination
LOCATION
Philadelphia, PA
POSTED
19 days ago

Contract Details
- Work Mode: Hybrid
- Location: Philadelphia, PA
- Duration: 05/25/2026 to 08/22/2026
- Onsite Requirement: Periodic onsite presence; candidates must be within a commutable distance

About the Opportunity
This contract role provides day-to-day leadership for Health Information Management (HIM) operations with a primary focus on patient identity integrity and chart correction workflows. You will guide a small team of analysts, drive process improvements, and ensure compliance with applicable regulations while partnering with cross-functional stakeholders to resolve issues quickly and effectively.

Key Responsibilities

  • Supervise HIM staff and operations focused on patient identity management (merges, overlays) and chart correction.
  • Ensure integrity of the medical record and support related processes such as chart completion, release of information, and scanning as needed.
  • Measure and manage productivity and quality; conduct annual performance evaluations and ongoing coaching.
  • Develop, refine, and implement policies and procedures to improve quality, efficiency, and customer service.
  • Handle administrative tasks including scheduling, timecard approvals, and workload planning.
  • Represent HIM in meetings and collaborate with other departments to resolve workflow issues.
  • Ensure adherence to regulatory and compliance requirements.

Required Qualifications

  • 5 years of Health Information Management (HIM) experience.
  • 2 years of experience leading/supervising teams.
  • Demonstrated expertise with patient identity (merges, overlays) and navigating chart correction cases.
  • Epic proficiency.
  • Proficiency with Microsoft Office.
  • Education: Associate s degree in Healthcare, Information Technology, Business, or a related field.
  • Certification: AHIMA credential required upon hire RHIT or RHIA.

Preferred Qualifications

  • Experience with Cures Act and HIPAA Privacy Rules.
  • 4 years of leadership experience.
  • OnBase proficiency.
  • Epic certification.
  • Additional certifications: CHPS or CHDA (AHIMA).
  • Bachelor s or Master s degree in a related field.

Work Environment

  • Hybrid role with periodic onsite work in Philadelphia, PA.
  • Supervises a small team of analysts focused on identity and chart correction.
  • No COVID-19 vaccination requirement noted.

About the Company

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Information Consulting Services