High School Front Office Support

Primary Purpose:

Under close supervision, provide reception and clerical assistance for the efficient operation of the campus front office.

Qualifications:

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Proficient keyboarding skills

Effective organization, communication, and interpersonal skills

Ability to understand and follow detailed written and verbal instructions

Ability to operate a multi-line phone system

Major Responsibilities and Duties:

Reception and Phones

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet and direct campus visitors. Maintain visitor log and issue visitor passes.
• Assist parents in checking students in and out of school.
• Assist with the receipt and distribution of student materials, including homework requests.

Other

• Provide clerical assistance as needed, including scheduling substitutes.
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality.
• Follow district safety protocols and emergency procedures.

Supervisory Responsibilities:

None

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Multi-line phone system; standard office equipment, including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions; frequent keyboarding and use of the mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned, or of the skills that may be required.