Overview Inceed has partnered with a great company to help find a skilled Helpdesk Manager to join their team! Join a well-established company with over 70 years of success. As a Helpdesk Manager , you will lead a team of five in Oklahoma City, ensuring smooth operations and exceptional service. This role offers growth opportunities and the chance to make a significant impact in a thriving environment. Embrace a culture that values stability, training, and employee satisfaction!Compensation: $ 33 - 36 /hour, depending on experienceResponsibilities Lead and oversee the helpdesk team in Oklahoma CityEnsure efficient workflow and customer serviceCollaborate with the Tulsa manager for cohesive team managementImplement technology solutions to enhance information flowProvide training and exposure to various technologiesMaintain a clean driving record and valid Oklahoma Driver's LicenseHandle after-hours work as neededQualifications Proven leadership experience in a technical environmentStrong communication and organizational skillsTechnical knowledge from previous support rolesExperience in managing teams effectivelyNice to Have Experience in a larger company settingFamiliarity with diverse technology environments3 different medical health insurance plans, dental, and vision insuranceVoluntary and Long-term disability insurancePaid time off, 401k, and holiday payWeekly direct deposit or pay card depositOther Information Traditional business hours from 8AM to 5PMCompany culture focused on stability and employee growthOpportunity to contribute to a growing teamIf you are interested in learning more about the Helpdesk Manager opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.We're Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.Seniority level Mid-Senior levelEmployment type ContractJob function Information TechnologyIndustries Staffing and Recruiting#J-18808-Ljbffr
Oh, hello! It’s hard to talk about ourselves in such few words. And, honestly, it feels really weird to just highlight our best qualities. But we’re also super proud to be:
We are a company full of talented, passionate, hard-working, people-loving individuals. As mentioned, the majority of our time is spent in the technology and finance field. But no matter the job, our mission stays the same: Match amazing talent with our equally-amazing clients.
That’s just how the Inceed team does it. We are a family of like-minded individuals who value and believe in our process. Honesty. Transparency. A desire to build relationships. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?
The way we see it, it’s not a “numbers” game. It’s a “let’s change a life” game.
We’re not gonna lie, we’re pretty darn good at it.