Help/Service Desk Engineer with Law Firm experience

Syntricate Technologies Inc

Remote/ NYC, NY(remote)

JOB DETAILS
LOCATION
Remote/ NYC, NY
POSTED
30+ days ago
Required Skills:
  • 4+ years of relevant experience required
  • Ability to present information effectively verbally and in writing
  • Ability to communicate step-by-step procedures to users in a clear and concise manner
  • Basic math skills: addition, subtraction, multiplication, division
  • Working knowledge of Windows 10, iManage, MS Office, document comparison software (i.e. ChangePro), Diaries System, SharePoint, telephone support, smartphones, tablets and laptops
  • Ability to effectively prioritize and plan work to meet deadlines in high pressure environment
  • Strong attention to detail, analytical and problem solving skills
  • Strong customer service skills
  • Ability to master functionality of new Firm applications quickly and effectively
  • High School diploma or GED equivalent required

About the Company

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Syntricate Technologies Inc