Help Desk Technician
Mitchell Martin
New York, NY
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JOB DETAILS
SALARY
$24.50–$35 Per Hour
LOCATION
New York, NY
POSTED
29 days ago
Location: New York, NY
Position Type: Contract
Compensation
Pay Range:$24.50-$35.00 Per Hr
Job Description:
Join our team in New York City as a Help Desk Technician on a contract basis.
This role involves being the primary point of contact for technical issues, both remotely and on-site.
You'll troubleshoot hardware, software, and network problems, while working with generic technologies.
Professionalism and strong communication skills are essential.
Key Responsibilities
Serve as the primary contact for clients with technical issues.
Troubleshoot hardware, software, and network problems.
Set up new devices and perform routine maintenance tasks.
Document work, track issues, and ensure resolution.
Escalate complex issues to senior technicians as needed.
Qualifications
Basic understanding of operating systems and common troubleshooting tools.
Strong communication and problem-solving skills.
Driver's license and reliable transportation for occasional site visits.
Professional attire required; ability to remain focused in a quiet environment.
Able to perform tasks such as replacing toner cartridges and assisting with video calls.
Core Technologies
Operating Systems | Office Suites | Troubleshooting Tools
Contact Information
Marc Frick,marc.frick@itmmi.com
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
About the Company
M
Mitchell Martin
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com