Adobe Acrobat, Business Plan, Business Strategy, Change Requests/Orders, Communication Skills, Computer Maintenance, Customer Support/Service, Documentation, Help Desk, High School Diploma, PC Hardware, PC Software, Physical Security, Presentation/Verbal Skills, Staff Training, Strategic Planning, Team Player, Time Management, Training/Teaching, Trucking, Writing Skills
Pay:
$41,600 - $52,000 a year
Job Description:
We currently have an opening for a Help Desk Technician position available at our office in Cheney. The ideal candidate is self-motivated, can maintain high levels of customer service, can work in a fast-paced environment, enjoys working in a collaborative team environment, has excellent written and verbal skills, enjoys learning and embraces change.
Duties include, but are not limited to:
- Responds to IT help desk calls and provides the proper support necessary to handle the call in a timely manner. Also responsible for documenting the resolution in the ticketing system
- Manages and performs the requisition, installation, implementation and maintenance of PC hardware, and Software.
- Assist in creation and accomplishment of department action plans that support the company's strategic business plans.
- Maintain professional and technical knowledge by attending and participate in appropriate training.
- Manages user profiles, ensuring adequate overall physical and logical security measures are in effect and followed.
- Facilitate all move, add, and change requests by administrating the rights and privileges in various systems, as well and providing hands on move support.
- Provide training to employees either in person, training classes, or in virtual class settings.
- Build positive relationships with other departments through professional conduct and excellent communication.
- ·All other duties assigned
Education/Experience: To perform this job successfully, it is preferred individuals have:
- A High School Diploma or a General Education Degree
- A+ Certification
Benefits:
- Medical
- Dental
- Vision
- Various Voluntary Benefits
- 401K
- PTO
For additional details on benefits, please click on the link below.
Benefits.pdf
About Us:
Trans-System Inc is a recognized expert in the trucking industry, melding advanced technology, experienced employees, and a passion to do it right. From our humble beginnings with 1 truck in 1972 to nearly 1000 tractors across the company today, Trans-System thrives on excellence in service and being true to our word.
Trans-System, Inc is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants are accepted on an ongoing basis.