Help Desk Specialist in Tallahassee FL onsite

Syntricate Technologies

Tallahassee, FL

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Administrative Skills, Background Investigation, Communication Skills, Customer Support/Service, Data Entry, Documentation, English Language, Help Desk, High School Diploma, Identify Issues, Infectious Diseases, Microsoft Office, Onboarding, Operational Support, Operations, Patient Care, Problem Solving Skills, Record Keeping, Regulatory Compliance, Technical Recruiting, Technical Support, User Interface/Experience (UI/UX)

LOCATION

Tallahassee, FL

POSTED

16 days ago

We are looking for Help Desk Specialist in Tallahassee FL onsite. Please read the job description below and let me know if you are interested. Position: Help Desk Specialist Location: Tallahassee, FL (Onsite) Duration: 6+ Months Contract Interview Process: In-person Req ID: 800915 Job Description We are seeking a Help Desk Specialist to provide technical assistance and customer service support for Patient Care Programs within the Bureau of Communicable Diseases. This role involves assisting users with technical issues, troubleshooting system problems, and ensuring efficient day-to-day operations. Key Responsibilities Provide technical support and assistance to end users in a help desk environment Troubleshoot system, application, and data entry issues Deliver excellent customer service while resolving user concerns Perform clerical duties including data entry and documentation Maintain accurate records of issues, resolutions, and user interactions Support daily operations of patient care program systems Required Qualifications High School Diploma or equivalent Minimum 3 years of customer service experience in a professional environment At least 2 years of clerical experience including data entry and troubleshooting Minimum 3 years of experience with Microsoft Office Suite Strong communication skills with the ability to speak and understand English Preferred Qualifications Prior help desk or IT support experience Additional Requirements Must be available for onsite work in Tallahassee, FL Must successfully complete: Level 2A Fingerprint-based Nationwide Background Check National Background Check e-Verify process and onboarding compliance requirements Best Regards Salman Alam IT Recruiter||Syntricate Technologies Inc. Direct: 781-236-6328 Email: salman.a@syntricatetechnologies.com

Help Desk Specialist in Tallahassee FL onsite

Syntricate Technologies

Tallahassee, FL

About the Company

Syntricate Technologies

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