Help Desk Specialist II
Job ID: 2613468
Location: Washington, DC, United States
Date Posted: Jun 9, 2026
Category: Information Technology
Subcategory: Computer Operator
Schedule: Casual (includes On-Call and Temporary)
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: On-Site
Benefits: Click here
Share: mail
Apply Now >
Apply Now >
Job Description
Description
SAIC is looking to fill an "as needed" Help Desk Support position located in Washington, DC. This role will be specifically supporting one of our Healthcare programs. This role will require someone to work onsite and directly interact with our customers.
Duties:
Provides first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and problem entry via problem tracking tool.
Maintains and updates tracking tool.
May report recurring problems to management.
Provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
Must be able to work in a fast paced environment.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
Must have a high school education and 3 years of technical training and or relevant experience
Must have IT experience or general IT knowledge
Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust with SAIC
Must be able to work on site in DC
Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Share: mail
Apply Now >