b''rnrnrn rn rn Help Desk / PC Technician - Sierra Pacific Industries Careersrnrn rn rn rn rn rnrn rnrnrnrnrnrnrnrnrnrnrnrnrnrn rn rn rn rnrn rnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrn rnrn rnrn rn rn rn rn
rn Closern
rn rn rnrnrn
rn rnrnrnrnrn
rn
rn rn rn rn rn < Back rn rn rn rnrn rn rn rn rn rn rn rn
Help Desk / PC Technician
rn rn rn rn rn Anderson Main Officern rn rn rn rn rn rnrn Redding, CArn rn rn rn rn rn Close Date: Openrn rn rn rn rn Job Type: Full-Timern rn rn rn
rn
rn
rn rn
rn
rn
rn
rnrn rn
rn We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including: manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations.
We are a fourth-generation family owned, family-oriented company where employees are respected, integrity is valued, and a strong work ethic is recognized and rewarded. We are looking for a Help Desk/PC Technician to become a valued member of our IT team that takes pride in providing excellent customer service to our users and directly contributing to the success of the company. Position is not remote and is based at our main office in Anderson, California.
About the Position
Actively support company IT operations throughout U.S. utilizing strong PC and network knowledge
Effectively troubleshoot and resolve technology issues by phone
Provide positive results and best user experience by identifying problems, researching answers, and guiding users through corrective steps
Coach and demonstrate for usersxe2x80x99 best practice problem-solving methods
Build, diagnose, and repair PCs, laptops, cell phones, tablets, and printers
Address various and concurrent issues with timely and effective follow-up and resolution
Monitor file, device sharing, and permissions
Troubleshoot various network and Wi-Fi issues to completion
Install and support Microsoft, IBM i, and other business software and licensing
iOS and Android activation, email configuration, MFA enrollment, and basic troubleshooting
Qualifications
1+ yearsxe2x80x99 computer and/or network problem-solving experience in a business environment (commercial/large network environment a plus)
CCNA and/or A+ certifications or equivalent education is a plus
Proven excellent customer service and interpersonal communication skills
Demonstrated knowledge of remote support tools
Experience with Microsoft Windows and Microsoft 365
Working knowledge of Windows Desktop, Server operating systems, Active Directory, and Azure Active Directory
Basic understanding of firewall rules, anti-virus software and other desktop security products
Working knowledge of TCP/IP, DNS, and DHCP is preferable
Business network (VPN, Wi-Fi, WANxe2x80x99s & LANxe2x80x99s), wireless and VOIP skills are a plus
Familiarity with mobile device setup and support
Ability to successfully work in both independent and team environment
Why Join Our Team?
Because this is more than an invitation, it''s a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.
We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance.
How to Apply
If you are qualified and would like to join our team,
please send a cover letter referencing this position and a resume to:
Sierra Pacific Industries
Human Resources
PO Box 496011
Redding, CA 96049
(866) 378-8001
or apply online and view all our career opportunities at: spi.careers
Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
The general wage range for this position at Sierra Pacific Industries is from $20 and $26 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.
About Our Company
Sierra Pacific Industries is a fourth-generation family-owned company based in Northern California that started in 1949 and has grown to be one of the largest lumber and millwork producers in the U.S., employing around 6,500 crew members. Sierra Pacific continues to be a company where its employees are proud to work at state-of-the-art facilities and others strive to become part of the team.
We own and sustainably manage more than 2.4 million acres of timberland in California, Oregon, and Washington. Our forests are sustainably managed under a 100-year plan by Registered Professional Foresters, Wildlife Biologists, Botanists, and other professionals. We are growing forests for our future, planting over 6 million new trees every year. In Spring 2024, we planted our 300 millionth seedling on our timberlands. This milestone was decades in the making, reflecting our commitment to sustainable forest management and ensuring we have forests not just for today, but for generations to come.
Sierra Pacific effectively uses nearly 100% of every piece of wood we bring to our facilities. In fact, any small amount that isn''t turned into hand-crafted doors and windows, millwork, lumber, or landscaping material is actually converted into electricity in our eight biomass-fueled power plants.
We are proud that all Sierra Pacific facilities follow our drug-free and tobacco-free policies. As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We use E-verify to verify the social security number and work authorization of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
rn
rnrn
rnrnrn
rn
rnrn
rn At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us.rn
rn
rn What does it mean to be part of the Sierra Pacific family? It means you are a valued team member and part of a growing, fourth-generation family-owned, forest products companyrn built on hard work, innovation, and wise investments.rn
rn
rn With around 6,500 crew members in over 30 states, Sierra Pacific offers many opportunities for personal and professional growth; from entry-level to skilled trades,rn from truck drivers to sales managers, from foresters to engineers xe2x80x93 for everyone! We invite you to learn more about our history, our 2.4 million acres of forestlands,rn and our state-of-the-art wood product and window manufacturing facilities at www.spi-ind.com/AboutUs.rn
rnrn As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We are also proud that allrn Sierra Pacific facilities follow our tobacco-free policy.rn Sierra Pacific adheres to E-verify to verify the social security number of all newly hired employees.rn Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. If you are an individual with a disabilityrn and need accommodation to complete the application process, please call 800-378-8001 or write to Sierra Pacific Industries at PO Box 496011, Redding, CA 96049.rn
rn
rn
rn
rn rn
rn
rn rn rn rnrnrn rnrnrnrn''