Accreditation Association for Ambulatory Health Care (AAAHC), Administrative Skills, Clinical Nursing, Communication Skills, Data Collection, Disease Prevention and Control, Employee Retention, Fax Machines, Healthcare Effectiveness Data and Information Set (HEDIS), Medical Records, Microsoft Excel, Microsoft Word, National Committee for Quality Assurance (NCQA), Nursing, Nursing Credentials, Presentation/Verbal Skills, Spreadsheets, Status Reports, Talent Management, Telephone Skills