Communication Skills, Customer Support/Service, Electricity, Equipment Maintenance/Repair, Heavy Equipment/Vehicles, Hydraulic Engineering, Identify Issues, Inventory Management, Inventory Reports, Leadership, Lift/Move 50 Pounds, Maintenance - Electrical, Maintenance Services, On Site Support, Operational Support, Problem Solving Skills, Records Management, SAP, Safety Compliance, Safety Process, Safety/Work Safety, Schematics, Startup, Team Player, Technical Support, Training/Teaching, Willing to Travel
Sherman + Reilly is seeking a skilled and hands-on Service Technician/Lead to join our team in Dayton, NV. This role is responsible for repairing and maintaining heavy equipment, providing remote troubleshooting support, and ensuring excellent customer service. The ideal candidate will have strong technical expertise, leadership ability, and a commitment to safety and quality.
This is a start-up location with significant growth planned over the next couple of years, offering an exciting opportunity to help build and shape the team from the ground up. The selected candidate will complete a 3-month training period at our corporate headquarters before transitioning to the Dayton, NV location.
Requirements:Key Responsibilities:
- Perform mechanical and electrical repairs on heavy equipment at customer sites and in-house
- Troubleshoot hydraulic, electrical, and mechanical systems remotely and on-site
- Lead service operations and support a team of technicians
- Provide equipment training and technical support to customers
- Manage service records, parts inventory, and maintenance schedules using SAP
- Travel to customer locations as needed (50–75% travel required)
- Ensure compliance with safety policies and DOT requirements
Qualifications:
- Previous experience as a service technician or mechanic
- Strong knowledge of electrical and hydraulic systems
- Ability to read schematics and solve technical problems
- Excellent customer service and communication skills
- Ability to lift up to 50 lbs. and pass a DOT physical
- Familiarity with SAP and scheduling software is a plus
- Willingness to travel 50–75% of the time and work independently or as part of a team
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