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Heavy Equipment Field Service Technician

Carolina CAT

Hickory, NC

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JOB DETAILS
SKILLS
Caterpillar Equipment, Community Support, Computer Services, Computer Skills, Consulting, Continuous Improvement, Customer Satisfaction, Depth Perception, Electric Motor, Electric Power Generation, Equipment Maintenance/Repair, Heavy Equipment/Vehicles, High School Diploma, Housekeeping/Cleaning, Identify Issues, Leadership, Lift/Move 25 Pounds, Machine Tool, Maintain Compliance, Maintenance Services, Nonprofit, On Site Support, Painting (Facilities and Maintenance), Physical Demands, Problem Solving Skills, Product Documentation, Product Reviews, Product Support, Safety Compliance, Safety/Work Safety, Sales, Team Player, Time Management
LOCATION
Hickory, NC
POSTED
2 days ago
Description

Position at Carolina CAT - Construction

Join the Carolina Cat Team

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to helpour customers and employees succeed.

Since 1926, we've supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

The Technician is responsible for troubleshooting, diagnosis and repair of customer equipment in a shop or field environment while maintaining an acceptable level of productivity and customer satisfaction.

Essential Functions
  • Promptly, at start of shift, review work schedule, check equipment and supplies required to perform the work scheduled, and prepare for operations
  • Works independently with little to no supervision at times.
  • Determine the technical or physical status using the on-board computer, service documents and reviewing product improvement and support programs.
  • Verify findings, review readings of gauges and procedures and compare to manufactures specs.
  • Prepare a plan to correct the problem consulting with co-workers or lead man when necessary.
  • Order or obtain from stock or send parts to special service shop to make the appropriate tooling or alterations.
  • Install, replace, re-build or repair the parts and/or equipment in a timely manner and according to specifications.
  • Test the part or equipment and perform quality check after work is complete.
  • Paint components and pressure wash parts and equipment when necessary.
  • Perform general housekeeping duties as assigned and maintains company vehicles.
  • At end of shift, secure all equipment and machinery, and complete all required paperwork.
  • Works to ensure departmental compliance with all safety and contamination control guidelines.
  • Maintains productivity at predetermined levels.
  • Other duties as assigned.
Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience
  • Must have earned a High School Diploma, or a GED
  • Successful completion of the level three service technician development program.
  • 6+ years in heavy equipment, engine, or electric power generation system mechanic repair.
  • Have Knowledge of: Engine and equipment lines sold by the company.
  • Comprehensive knowledge of the application, operation, and function of Caterpillar equipment and engines.
  • Use and application of all Caterpillar diagnostic tools.
  • Electrical and electronic system applications.
  • Problem solving techniques and repair options for Caterpillar machines, engines, and components.

Computer Skills

Basic keyboarding skills

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#CarolinaCAT

EEO/AA Employer. All qualified individuals are encouraged to apply.

About the Company

C

Carolina CAT

In 1926, LM Weisiger made a commitment to support the growth of North Carolina by supplying and supporting Caterpillar equipment to the construction, road-building, utility and mining industries.

More than 90 years later, CTE has served the equipment needs of the Carolinas. In addition to offering a full line of construction, forestry and paving products, we also offer a complete line of material handling equipment, engineered systems, truck engines and power generation systems as well as superior product support. From a small job to a large project, we are here for you.

Building Carolina

Beginning with LM Weisiger who bought Carolina Tractor in 1930, continuing with his son, Edward Weisiger, Sr., and now under our 3rd generation leader, Edward Weisiger, Jr., CTE (formally known as Carolina Tractor and Equipment Company) serves customers like you and maintains partnerships with companies representing a variety of industries through our different divisions (Carolina CAT, LiftOne, Pinnacle Cranes).

Carolina CAT partners with our Construction, Power Generation and Truck Engine customers to help increase efficiency and profitability. We currently have 12 Carolina CAT locations to meet every need for Heavy Construction Equipment, Compact Construction Equipment, Rental Store, Power Generation/Generator, Truck Engine and Parts & Services.

Pinnacle Cranes partners with our crane, boom truck and aerial platform customers. We currently serve our customers’ needs in both North and South Carolina for product sales, rentals, parts and service needs.

LiftOne partners with our materials handling and warehouse solutions customers. We currently have 17 LiftOne locations to meet our customers’ materials handling new and used product sales, rentals, parts, service and Engineered Systems needs.

As the needs of our customers have changed, so has our determination to provide the best products and after-market support in the industry. Call us or email today to find out how a partnership with us can increase your efficiency and profitability.

VISION STATEMENT

Be our customers' trusted partner... Be a high performing dealer

MISSION STATEMENT

  • We serve our customers by providing the highest value equipment solutions supported by superior parts and service
  • We provide our customers with the lowest total owning and operating costs
  • We are a customer-focused team that builds positive, lasting relationships
  • We value our employees' well-being and empower our people to make the right decisions
  • We achieve our strategic goals to be a sustainable long-term partner

OUR VALUES

Integrity - Commitment to doing what is right

Customer Driven - Uncompromised focus on helping our customers achieve success

Positive, Engaged Employees - Recognition that our employees working together are the key to our success

Accountability - Honor our commitments and take action

Adaptability - Continuously seek to improve the business and our individual self to be the best

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1926
WEBSITE
http://cte1926.com/Home.aspx