Position Summary
The Healthcare Operations & Project Analyst supports organizational performance by coordinating operational workflows, analyzing key data, and assisting in the planning and execution of projects across clinical and administrative departments. This role strengthens day-to-day operations while driving process improvement, compliance readiness, and strategic initiatives that enhance quality of care, efficiency, and regulatory alignment.
The position serves as a central resource for reporting, project coordination, cross-department communication, and operational problem-solving.
Key Responsibilities
Operational Analysis & Reporting Collect, analyze, and interpret operational, clinical, and workforce data to identify trends, risks, and improvement opportunities. Prepare dashboards, KPI reports, and performance summaries for leadership and regulatory readiness. Support census tracking, staffing analysis, labor cost monitoring, and quality metrics.
Conduct root-cause analysis on operational issues and recommend corrective actions.
Business Operations Coordination Coordinate daily operational activities to ensure smooth workflow across nursing, HR, admissions, therapy, and administrative teams. Maintain operational records, logs, and compliance documentation, e.g., audits, training, licensure tracking. Assist with onboarding coordination, training schedules, and communication of policy updates. Serve as a liaison between clinical and administrative departments to ensure timely information flow.
Project Coordination Support planning, scheduling, and execution of operational and clinical improvement projects. Track project milestones, deliverables, and timelines, prepare status updates for leadership. Maintain project documentation, meeting minutes, action items, and follow-up tasks. Assist with risk tracking, issue escalation, and change management activities. Coordinate resources, vendor communication, and procurement needs for project initiatives.
Process Improvement & Compliance Support Evaluate existing workflows and recommend enhancements to improve efficiency, accuracy, and regulatory compliance. Assist with survey readiness activities, internal audits, and corrective action plans. Support implementation of new systems, technology, and operational processes. Ensure documentation standards, SOPs, and policies remain current and aligned with healthcare regulations.
Qualifications
Associate or Bachelors degree in Healthcare Administration, Business Operations, or related field preferred. Experience in healthcare operations, project coordination, business analysis, or administrative leadership support. Strong analytical skills with proficiency in Excel and reporting tools. Excellent communication, organization, and stakeholder-coordination abilities. Ability to manage multiple priorities in a fast-paced healthcare environment. Familiarity with healthcare regulations, clinical workflows, and compliance standards is highly beneficial.
Core Competencies
Analytical thinking and problem-solving Workflow and process optimization Project planning and execution Cross-functional communication Attention to detail and documentation accuracy Adaptability in a dynamic healthcare setting Confidentiality and professionalism