USAJOBS - Job Announcement
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Summary --------------------------------------------------------
The VA Heartland Network is currently recruiting for one Health Technician Hearing Instrument Specialist at each facility within the network.
Leavenworth KS Topeka KS Marion IL Evansville IN CBOC Columbia MO Poplar Bluff MO West Plains CBOC Saint Louis MO Kansas City MO
This is an OPEN CONTINUOUS ANNOUNCEMENT. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
Overview --------------------------------------------------------
Help --------------------------------------------------------
Accepting applications Open & closing dates 02022026 to 12312026 Salary40736 to - 59031 per year Pay scale & gradeGS 5 - 6 Locations6 vacancies in the following locations Marion IL Evansville IN Leavenworth KS Topeka KS Show more fewer locations 5 Wichita KS Columbia MO Kansas City MO Poplar Bluff MO Saint Louis MO Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential6 Job family Series 0640 Health Aid And Technician Supervisory statusNo Security clearanceOther Drug testYes Position sensitivity and riskNon-sensitive NSLow Risk Trust determination processCredentialing SuitabilityFitnessFinancial disclosureNo Bargaining unit statusNo Announcement numberCAZO-12871533-26-JH Control number856234800
Duties --------------------------------------------------------
Hearing aid troubleshooting and repair Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices Troubleshoots performance Fabricating earmold impressions with proper non-diagnostic otoscopy Ordering earmolds based on plan of care through prosthetics or DLC Fitting and modifying earmolds if necessary Providing basic hearing aid information for patients and caregivers consistent with the audiologists treatment plan Including but not limited to: Realistic expectations Communication strategies Aural rehabilitation Assisting in set up and delivery of face-to-face and telehealth visits Preparing the equipment for patient evaluation and other audiology procedures Including but not limited to: Daily biologic listening calibration of audiometric equipment Calibration of real-ear equipment Assisting patients with hearing aid connectivity Including but not limited to: Downloading applications or apps Pairing devices in the app Pairing hearing aid accessories Ensuring timely and accurate documentation of all interactions in the medical records That all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES Administrative duties Including but not limited to: Maintaining comprehensive supply and equipment tracking systems Monitoring stock of RME and consumable items Ensuring proper inventory levels to complete the daily tasks Prioritizing the acquisition of all supplies and equipment regarding date of expiration Maintaining a loaner hearing aid inventory Assisting patients through triaging phone calls and audiology requests with regards to priority and urgency Following the audiologists plan of care
Requirements --------------------------------------------------------
Conditions of employment --------------------------------------------------------
You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12311959. Must be proficient in written and spoken English. Subject to background security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Effective May 7, 2025, drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Complete all application requirements detailed in the Required Documents section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct The needs and interests of the agency Whether your continued employment would advance organizational goals of the agency or the Government Whether your continued employment would advance the efficiency of the Federal service Upon completion of your trial period, your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
Qualifications --------------------------------------------------------
Applicants pending the completion of educational or certification licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements --------------------------------------------------------
United States Citizenship Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience and Education --------------------------------------------------------
Experience. Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists. OREducation. Successful completion of two academic years above high school that includes coursework related to the field hearing science human anatomy and physiology hearing instrument science gerontology psychology or other general healthcare areas. Licensure or Registration. Individuals must hold a full current and unrestricted license or registration to practice as a HIS in a state territory commonwealth or the District of Columbia. Certification. Individuals must hold active board certification from the National for Certification in Hearing Instrument Sciences NBC-HIS. Exceptions for Non-Board-Certified Health Technician HIS. Non-board-certified applicants who otherwise meet the eligibility requirements for appointment may be given a temporary appointment as a graduate Health Technician HIS under the authority of 38 U.S.C. § 7405c2B. Non-board-certified individuals shall only provide care under the supervision of a licensed audiologist. Non-board-certified individuals may only be appointed at the entry level and may not be promoted converted until board certification is obtained. Temporary appointments of non-board-certified Health Technician HIS may not be extended beyond two years or converted to a new temporary appointment. Foreign Education. To be creditable education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Language Proficiency. Health Technician HIS candidates must be proficient in spoken and written in accordance with 38 U.S.C. § 7403f.
Knowledge, Skills, and Abilities --------------------------------------------------------
Knowledge of basic anatomy of the head and neck. Knowledge of basic infection control procedures and guidelines. Skill in using basic computer software to complete tasks such as using email creating spreadsheets and word processing. Ability to communicate orally and in writing. Ability to follow verbal and written instructions. Ability to maintain stock and supply level inventories.
GS-5 Health Technician HIS Experience. None beyond the basic requirements. Knowledge Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of normal and abnormal ear anatomy. Knowledge of hearing aids hearing assistive technology hearing aid manufacturers and manufacturer software. Skill in documenting patient procedures and patient devices. Skill in providing patient education for hearing aid use to include assisting patient with hearing aid insertion removal and hygiene cleaning and disinfection. Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations. Ability to solve problems or make decisions regarding hearing aids hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist. Ability to prepare patient equipment and/or environment for audiology procedures. Ability to provide triage of patient telephone calls or audiology requests.
GS-6 Health Technician HIS Experience. One year of experience equivalent to the next lower grade. Knowledge Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of normal and abnormal ear anatomy. Knowledge of hearing aids hearing assistive technology hearing aid manufacturers and manufacturer software. Skill in documenting patient procedures and patient devices. Skill in providing patient education for hearing aid use to include assisting patient with hearing aid insertion removal and hygiene cleaning and disinfection. Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations. Ability to solve problems or make decisions regarding hearing aids hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist. Ability to prepare patient equipment and/or environment for audiology procedures. Ability to provide triage of patient telephone calls or audiology requests.
Education --------------------------------------------------------
IMPORTANT A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note Only education or degrees recognized by the U