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Health Services Coordinator

Providence St. Joseph Health

Spokane, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Best Practices, Cancer, Cardiology, Certified Case Manager (CCM), Certified Medical Assistant, Claims Management, Clinical Support, Communication Skills, Community and Social Services, Data Management, Diversity, Documentation, Emergency Care, Emergency Services, Federal Laws and Regulations, Genetics, Healthcare, Healthcare Providers, Home Care, Hospice Care, Hospital, Insurance, Neonatal Intensive Care Unit (NICU), Neuroscience, Nonprofit, Occupational Health, Occupational Therapy, Organizational Skills, Orthopedics, Outpatient Care, Patient Care, Pediatric Intensive Care Unit (PICU), Physical Therapy, Problem Solving Skills, Record Keeping, Rehabilitation Medicine, Social Work, Worker's Compensation
LOCATION
Spokane, WA
POSTED
30+ days ago
Description

Under the general direction of the COHE Manager, the Health Services Coordinator (HSC) plays a critical role within the COHE by working directly with injured workers, employers, health care providers, and other program participants to navigate the WA worker's compensation system. This work includes functioning as a liaison on behalf of the attending provider, and facilitating communication between the injured worker, employer, and claim manager ensuring questions and issues are addressed.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Luke's Rehabilitation Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Bachelor's Degree or equivalent education/experience:

If no bachelor's degree, 7 years' experience is required in direct patient care, return-to-work coordination, occupational health care, or equivalent experience (direct patient care includes nurse, medical assistant, nurse navigators, and existing care coordinators, but does not include referral coordinators, schedulers, or clinical administrative staff).

Coursework/Training: Within 30 days of hire - Successful completion of L&I required training and testing. Must maintain a record with no reported issues from the L&I agency.

3 years experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience.

Experience in Data management and tracking.

Experience in completing care coordination or similar documentation.

Experience in analyzing and communicating provider, care coordinator, and best practice reporting data.

Preferred Qualifications:

Master's Degree

1 year experience as a Vocational Counselor, Nurse Case Manager, or accredited Case Manager working with injured workers in an industrial insurance system or health care setting, or equivalent experience in a health care setting such as a Physical Therapist or Occupational Therapist.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 416762

Company: Providence Jobs

Job Category: Patient Services

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3047 OCCUPATIONAL MEDICINE WA SPOKANE ST LUKES REHAB INSTITUTE

Address: WA Spokane 711 S Cowley St

Work Location: St Lukes Rehab-Spokane

Workplace Type: On-site

Pay Range: $26.83 - $41.04

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

About the Company

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Providence St. Joseph Health