Health Services Admissions Supervisor

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults.  We have a mission to celebrate and respect the value of each individual within an inclusive and vibrant community.  Givens Communities promotes inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect.  We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources.  Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities. 

What you’ll get:

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
• Free short-term disability, life insurance, & access to our employee assistance program
• Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
• Referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with tons of advancement opportunities
• Plus, so much more! 

Givens Aldersgate is looking for a Health Services Admissions and Marketing Supervisor to support our Health Services marketing team. Reporting to the Corporate Health Services Marketing Director, the primary purpose of the Health Services Admissions and Marketing Supervisor is to plan and develop a process that coordinates the pre-admission, admission, discharge, and follow up process for Skilled Nursing, Assisted Living, and Memory Care. In this role, you will communicate with residents, families, and team members at all levels of care.

What you'll do:

• Achieve and Maintain census and payer mix goals for our Skilled Nursing Facility
• Meet or exceed occupancy goals, conversion targets, and monthly sales metrics for Assisted Living and Memory Care
• Build and maintain a pipeline of qualified leads for Assisted Living and Memory Care through community outreach, referral networks, partnerships, and inquiries
• Maintain accurate documentation in CRM, including lead status, follow-up actions, and communication logs
• Utilize the Admission Matrix and Scope of Service tools to determine appropriate placement and ability to offer accommodations
• Follow the denial process ensuring all clinical and financial denials have been approved prior to submitting denial to the referral source
• Participates in weekend on-call rotation to monitor and facilitate potential referrals

What you'll need:

• Bachelor's degree preferred with applicable sales and marketing experience.
• 2 years' work experience with older adult population
• Long-term care or healthcare experience

Compensation: $68k - $75k + Commission, and our comprehensive benefits package

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already have five communities (three life plan communities and two affordable communities) with plans for many more in the coming years.

#SJ