Health Service Coordinator

Job Title: Health Services Coordinator Department: Student Life Schedule: Regular, 9 mo., PT, 20-26 hrs/wk. Supervisor: Associate Dean of Students FLSA Classification: Exempt IPEDS Classification: CUPA:481110

JOB SUMMARY:

The Health Services Coordinator provides support for the activities and services of EMU Health Services, including the following responsibilities:

• Receiving patients to the exam room
• Taking vitals and appropriate history for the provider
• Providing labs and/or vaccines that the patient needs
• Monitoring inventory and ordering supplies
• Reviewing health forms
• Consulting with students as needed
• Assisting in entering and managing records in the electronic health record
• General support for the functioning of health services

Duties/Responsibilities:

• Vital signs and reasons for visits for each patient are performed and documented in electronic health record.
• Labs or vaccines are provided and documented.
• Availability to assist Medical Providers during medical exams and procedures.
• Exam rooms are cleaned and supplied.
• Inventory is tracked and maintained.
• Laboratory tests and controls are performed, logged, and tracked.
• Assist front office staff with data entry of health forms as needed.
• Consults with students who walk-in or call health services.
• Uploads lab report to the EHR, records necessary information in EHRC.
• Collaborates with other EMU offices (Nursing Dept, Ed Dept, etc.) for screening, testing, fitting as needed.
• Updates first aid kits for departments, residence life, intercultural trips, etc.

Required Skills/Abilities:

• Current certification for CPR and AED for the health care professional
• Current license in the state of Virginia
• Phlebotomy experience
• Computer experience (Electronic Health Records, word processing, Excel, etc.)
• Experience with HIPAA & OSHA regulations
• Ability to interpret and analyze information for effective decision making
• Ability to organize
• Attention to detail for accurately preparing and maintaining accurate records, correspondence, administer test, and coordinate information
• Ability to demonstrate excellent problem-solving and conflict resolution skills, and the ability to deal effectively with a variety of situations and constituents
• Ability to take initiative, set goals, prioritize and organize job tasks and workload in order to meet deadlines, ability to complete work in a timely manner and communicate progress routinely
• Demonstrated ability to think strategically, critically, and creatively
• Ability to use a PC and software such as, Microsoft Office and Google
• Ability to operate commonly used office equipment such as a copy machine, fax, phone, etc.
• Ability to communicate effectively in writing and verbally with a wide variety of constituents
• Ability to build relationships that balance the multiple, varying, and sometimes conflicting interest of diverse stakeholders
• Ability to maintain confidential information and materials
• Demonstrated commitment to high standards of customer service
• Ability to frequently work hours outside of the normal work schedule, such as evenings and weekends

Education and Experience:

• Bachelor's degree in Nursing or related field preferred
• A minimum of 2 years of clinical experience desired, or an equivalent combination of experience, education, and training
• Licensed as a Registered Nurse preferred

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit and use hands and fingers, to handle, or feel.
• The employee is occasionally required to stand, walk, and climb or balance.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• The employee must occasionally travel to meetings and conferences off campus, which may include some overnight travel.

Supervisory Responsibilities:

None

Acknowledgment:

I have read this job description (or had it read to me) and I fully understand all my job duties and responsibilities. I am able to perform the duties and responsibilities as described, with or without reasonable accommodation as outlined under the Americans with Disabilities Act and Americans with Disabilities Act Amendment Act (ADA and ADAAA). I understand that my job duties and responsibilities may change on a temporary or regular basis according to the needs of my location or department and if so I will be required to perform such additional duties and responsibilities. If I have any questions about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the HR staff.