Administrative Skills, Communication Skills, Customer Support/Service, Document Management, HIPAA (Health Insurance Portability and Accountability Act), Health Information Management, Healthcare, High School Diploma, Hospital Systems, Medical Records, Presentation/Verbal Skills, Return on Investment (ROI), State Laws and Regulations, Technical Support, Telephone Skills, Typing, Writing Skills
Department:
Health Information Management
Shift:
Primarily Evenings (United States of America)
Employee Type:
Regular
Per Diem Type (if applicable):
Minimum Pay Range:
$21.00 - $24.15
Job Description:
POSITION SUMMARY
The HIM Tech I position is responsible for providing front-line support by answering incoming calls courteously and efficiently, offering technical assistance for MyChart accounts, and managing document workflows including faxed requests and hospital tube system deliveries. The position also assists visitors with Release of Information (ROI) requests, processes payments, and ensures the proper release of record.
POSITION QUALIFICATIONS
Education/Licensure/ Certification:
- High school graduate or equivalent required.
Knowledge:
- One year of previous experience in a Health Information Management, Medical Records, or healthcare business office setting is preferred.
- Experience with knowledge of HIPAA and State laws and regulations regarding release of medical information and demonstrated excellent customer service skills preferred.
Skills:
- Must have good written and oral communication skills, typing, telephone, and clerical skills. Must have excellent manual dexterity.