Health Facility Administrator

WHO YOU ARE

You are a servant leader who combines operational expertise with compassion and integrity. You understand that exceptional resident experiences begin with engaged employees and strong leadership. You build trust, develop high-performing teams, and foster a culture where residents, families, and employees feel valued and supported.

You are strategic, organized, and solutions-focused. You balance regulatory compliance, quality outcomes, financial stewardship, and team development while keeping the well-being of residents at the center of every decision. You communicate effectively, navigate challenges with confidence, and inspire others through your commitment to excellence. 

WHAT YOU’LL DO

As a Health Facility Administrator, your responsibilities will include:

Lead Campus Operations

• Provide overall leadership and oversight of daily campus operations.
• Maintain an appropriate on-site presence to support residents, employees, families, and operational needs.
• Ensure the campus operates efficiently, effectively, and in alignment with organizational goals and expectations.
• Delegate responsibilities appropriately while maintaining accountability for campus performance and outcomes.

Drive Quality Care and Resident Experience

• Ensure residents receive safe, high-quality services that support their health, dignity, independence, and quality of life.
• Promote and protect resident rights, including privacy, self-determination, individuality, and freedom from discrimination or retaliation.
• Ensure residents admitted to the facility can be appropriately and safely served based on the campus's capabilities and resources.
• Support a resident-centered culture focused on service excellence and continuous improvement.

Ensure Regulatory Compliance and Risk Management

• Maintain compliance with all federal, state, and local regulations, including Indiana Department of Health requirements.
• Develop, implement, and monitor policies and procedures that support regulatory compliance and operational excellence.
• Ensure compliance with health, safety, infection prevention, emergency preparedness, and risk management standards.
• Report unusual occurrences and regulatory matters as required by law and organizational policy.
• Maintain an active Health Facility Administrator license and ensure required documentation is current and properly displayed.

Lead and Develop Teams

• Recruit, hire, coach, develop, and retain talented leaders and team members.
• Provide oversight of performance management, employee relations, corrective action, and succession planning.
• Foster a culture of accountability, engagement, collaboration, and professional growth.
• Ensure staffing levels are appropriate to meet resident needs and support safe, effective operations.
• Communicate organizational priorities, policies, and initiatives in a clear and consistent manner.

Support Financial and Operational Performance

• Manage campus operations within approved budget parameters.
• Monitor operational and financial performance indicators and implement improvement strategies as needed.
• Analyze data, trends, and performance metrics to support informed decision-making.
• Prepare reports, recommendations, and operational updates for the Vice President of Operations and organizational leadership.

Partner in Organizational Leadership

• Serve as an active member of the Campus Leadership Team and collaborate with organizational leaders to advance strategic priorities.
• Participate in strategic planning, policy development, and mission-focused initiatives.
• Support census growth through positive community relationships, referral partnerships, and marketing efforts.
• Represent Lutheran Life Villages within the community, professional organizations, and industry associations.
• Participate in Quality Assurance and Performance Improvement (QAPI), Safety, Interdisciplinary Team (IDT), and other committees as appropriate.

WHAT YOU NEED

Education & Licensure

• Current Indiana Health Facility Administrator (HFA) license required.
• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Social Work, or a related field preferred.

Experience

• 3 to 5 years of experience as a licensed nursing home administrator preferred.
• Experience leading operations within a skilled nursing or long-term care environment preferred.
• Experience in Medicare and Medicaid-certified facilities preferred.
• Experience supporting census development, referral relationships, and community outreach efforts preferred.
• Demonstrated success building positive relationships with residents, families, employees, healthcare partners, and community stakeholders.

Knowledge, Skills & Abilities

• Strong understanding of long-term care regulations, resident rights, quality standards, and healthcare operations.
• Knowledge of leadership, management, budgeting, and human resources practices.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem-solving abilities with the capacity to interpret operational and financial data.
• Ability to lead teams, manage change, and drive organizational results.
• Strong conflict resolution and decision-making skills.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to prioritize multiple responsibilities and adapt to changing circumstances.
• Demonstrated commitment to servant leadership, teamwork, and continuous improvement.

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