Health Coach CMALPN - Pine Richland Medical Associates - Gibsonia - FT
Job Details
Apply for Health Coach CMALPN - Pine Richland Medical Associates - Gibsonia - FT | Careers at Highmark Health
Working Here
Careers Working here Our Companies Career Areas Early Careers Interns Talent Community Team Member Stories Veterans Explore Jobs Patient Support
Job Description
As a member of the health care team, you will assist with population health management through patient outreach and coordination of care. You will participate in the clinical visit to assist the provider and provide self-management support to patients. Demonstrates leadership by communicating effectively, developing others, building and maintaining relationships, and guiding effective teams and work groups. Also mentors others within the team with office functions to support patient care and office operations. Follows all established protocols, policies, procedures, and standardized work flows. Leads in managing data so that patients are effectively treated.
Essential Responsibilities
Actively participates in population health outreach through identification of patients with gaps in care through use of analytic tools and patient registries. Contacts patients and facilitates closing gaps in care.
Ensures pre-visit planning is completed by performing chart and data reviews in advance of patient visit and preparing for patient arrival by identifying items that need addressed during visit.
Demonstrates expanded rooming protocol by assisting the provider in addressing care gaps with the patient and appropriately activating standing orders.
Accurately performs clinical transcription during the patient encounter by documenting elements of the clinical visit under direct supervision of the provider and assisting with computerized provider order entry under direct supervision of the provider.
Uses a motivational interviewing approach to coach patients toward self-management, self-efficacy, and activation. Engages the patients to assess current state collaboratively set goals and review the after-visit summary. Instructs the patient on condition management, behavioral support, and addresses emotional demands of having a chronic condition.
Reinforces the clinical care plan and follows up for ongoing activation.
Performs registry and quality data review and conducts population outreach to close gaps in care.
Oversees the identification of high-risk patients and facilitates complex care management referrals.
Works collaboratively with care team nurses to provide care coordination to rising risk patients.
Reviews and assesses with care team members to achieve population health management goals to improve patient access to care and to reduce avoidable emergency department visits.
Cleans and sterilizes instruments per established standards. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are stocked with appropriate supplies using established inventory standards.
Performs in-house testing following established standards and policies.
Performs other duties as assigned or required.
Qualifications
Minimum:
High school diploma or equivalent.
Current State of PA LPN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact eNLC OR Medical Assistant Certification.
Completion of an accredited course of study in medical assisting or two years of relevant experience.
CPR certification.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement
This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures, as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employees responsibility to comply with the Companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServiceshighmarkhealth.org.
Job Category
Patient Support
Position Type
Full Time
Posted
2026-01-26T00:28:04.0000000
Locations
Gibsonia, PA 15044 5375 William Flynn Highway
Line of Business
Entity
Recruiter
Hiring Manager
Experience Level
Req ID J274920
Share
Facebook X LinkedIn Whatsapp Email Copy URL Apply Open in new tab icon Arrow left icon Twitter icon Facebook icon LinkedIn icon Instagram icon Youtube icon Glassdoor icon
Competitively Sensitive Information
Cyber Security
Notice at Collection
E-Verify
English
E-Verify - Employee Rights and Responsibilities
Data Protection
Sitemap
Terms of Service
Do Not Sell
Share
E-Verify Spanish
Digital Privacy Policy
Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServiceshighmarkhealth.org.
Copyright
2025 Highmark Health. All Rights Reserved.
Highmark provides millions of people with the security of quality health insurance
Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.
Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.
Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.