Health Center Office Manager
Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC)
About Tampa Family Health Centers
At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change.
Joining TFHC means becoming part of a mission-driven organization where leaders play a critical role in supporting patient care, staff success, and operational excellence.
Position Summary
We are seeking an Office Manager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The Office Manager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction.
Essential Responsibilities
• Manage daily operations of the health center and oversee provider schedules • Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training • Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements • Oversee front office registration, check-in/check-out, and patient flow • Address employee performance management and personnel processes • Serve as a liaison between administrative staff, nursing, and medical records • Monitor inventory, supplies, and equipment maintenance • Ensure cash handling procedures are followed and balanced daily • Run, review, and sign required operational and financial reports timely • Handle patient questions, concerns, and complaints professionally • Maintain a clean, safe, and professional clinic environment • Support quality improvement initiatives and chart audits as needed • Promote TFHC's Mission, Vision, and Values and foster a collaborative team culture • Perform other duties as assigned
Qualifications
• Bachelor's degree in Business or related field required • Minimum of 5 years of office management experience • Minimum of 1 year of supervisory experience
Skills & Abilities
• Ability to navigate and document in an Electronic Health Record (EHR) • Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint • Strong written and verbal communication skills • Ability to analyze and resolve billing, claims, and operational issues • Ability to manage multiple priorities in a fast-paced healthcare environment • Strong understanding of healthcare operations, compliance, and regulations
Benefits & Rewards
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees), including:
• Medical, Dental, and Vision Insurance • Life and Disability Insurance • Generous PTO and 7 paid company holidays • 401(k) program with employer contribution after one year • Employee discount program for tickets, travel, and entertainment
Why Join TFHC?
As an Office Manager at TFHC, you'll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community.
Join Us
If you're an experienced healthcare operations professional looking to lead with purpose, we encourage you to apply and join Tampa Family Health Centers.
Tampa Family Health Centers is your Patient-Centered Medical Home.
Our Mission: Provide quality, caring, and accessible health care to a culturally diverse community.
Who We Are: A federally qualified health center, Tampa Family Health Centers provides high quality, affordable health care to residents of Hillsborough County. With 17 accredited and certified medical locations, TFHC continues to deliver exceptional health care to all its patients.
Patient Focused: TFHC is your Patient-Centered Medical Home. TFHC is so much more than a walk-in clinic or regular doctor’s office. We want to be your “medical home,” a one-stop shop for all of your health care needs. Whether it is the common cold or continued care of a chronic illness, we are here for you. Our team of caring doctors and staff focuses on helping you achieve your health goals quickly and easily.
Community-Focused: TFHC works with local schools, shelters, and faith-based programs to provide health care, support, education, and outreach to the Tampa community. We also serve as a referral source for services such as food, shelter, financial counseling, as well as local, state, and federal assistance programs.
Our Staff: Our team is the foundation of Tampa Family Health Centers. Our well-trained staff is among the best in their fields. If you are interested in joining the TFHC Family, please see our current job openings on our Career Page.