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Department of Health and Human Services (DHHS)
Health Services Consultant II
Opening Date: April 15, 2026
Closing Date: April 29, 2026
Job Class Code: 4385
Grade: 24
Salary: $60,299.20 - $82,576.00
Position Number: 02031-0991
Location: Portland, Augusta, Lewiston
Core Responsibilities:
As a lead surveyor within the Medical Facilities Unit of DLC, you will be part of a team of professionals responsible for ensuring hospitals, nursing homes, home health agencies, hospices, ambulatory surgical centers, dialysis centers, intermediate care facilities for individuals with intellectual disabilities ("ICF/IIDs"), portable x-ray providers, outpatient therapy providers, and rural health centers are taking the very best care of their patients by complying with all relevant state and federal regulations.
You will be the lead surveyor determining if an entity meets federal and State requirements. These surveys include but are not limited to: initial certification or licensure; recertification or re-licensure; and revisits. You will also investigate complaints of allegations of patient neglect, abuse, and misappropriation (amongst other complaints) within these facilities.
You will be the one to lead the survey/investigation team. This includes ensuring required survey processes are followed, ensuring survey team members' notes are completed and attached in the federal database, reviewing other team members' work, and ensuring the statement of deficiencies ("SOD") written by the survey team follows the Centers for Medicare and Medicaid Services' ("CMS") Principles of Documentation. You will also review facilities' plans of correction and, in conjunction with management, determine if those plans will resolve the issues noted in in the SOD. You will also provide technical assistance to providers, to help them understand federal and state regulations. While you will not have administrative supervisory duties (you will not do annual performance reviews of your team members, or give approval for time off), you will provide feedback to management on your team members' performance in the field.
You will also:
• Conduct pre-survey document reviews of all pertinent facility history
• Assign survey tasks to team members
• Conduct the entrance and exit conferences with facility leadership and your team
• Participate in training, including mandatory training required by CMS; and
• Other related duties, as assigned.
Statewide travel is required, and some assignments require overnights, which are reimbursed by the State.
Minimum Qualifications:
Registered Nurse and a four (4) years of progressively responsible experience in the field of nursing and/or in the delivery of health care services.
Licensing Requirements: (This must be met by all employees prior to attaining permanent status in this class)
Licensed as a Registered Professional Nurse in the State of Maine as issued by the State Board of Nursing.
Preferred candidates will alsohave:
o Knowledge of federal and State regulatory requirements for the types of healthcare facilities listed above
o Experience working in one or more of the types of healthcare facilities listed above
o Demonstrated critical thinking skills
o Knowledge of CMS's Principles of Documentation
o Knowledge of State human resource practices and policies
o Ability to lead a team of people with diverse skills, knowledge, and backgrounds
o Ability to build and lead teams; and
o Demonstrated excellent verbal and written communication skills.
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