Health Care Assistant (Virginia Beach)

Two years experience in the medical field, in a medical office and with patient care/education is required. Candidates must have a high school diploma or equivalent.

Certified Medical Assistant (CMA) preferred but equivalent certifications such as Certified Nursing Assistant (CNA), Phlebotomist, Patient Care Technicians will also be considered as comparable education. Similar positions not requiring a certification will be recognized as equivalent experience as long as required length of experience is met.

DUTIES AND RESPONSIBILITIES (may include some or all of the following): 

• Prepare rooms, supplies and equipment prior to each clinic session and between patients; monitor inventory and report supply needs.
• Prepare patients for evaluation or treatment, including obtaining history, checking vital signs, collecting blood and urine specimens and performing waived point of care lab tests per provider orders.
• Assist providers with exams and procedures by obtaining information, tools and supplies upon request and in anticipation of needs; and by providing support to patients in course of their care.
• Provide patients with appropriate and unbiased information, education and resources related to general health, family planning methods, sexually transmitted infections, pregnancy options and abortion services; obtain informed consent for requested/indicated services.
• Clean and sterilize instruments according to established protocols and guidelines.
• Monitor patient flow to minimize wait time and maximize provider time.
• Perform accurate and thorough medical documentation in patient records and clinic logs; file and maintain patient records.
• Submit new and refill orders to pharmacy
• Participate in patient follow-up systems as directed, including processing of lab results, patient reminders and patient callbacks.
• Capture the most important factors discussed during the patient’s visit by way of scribing for the provider. Chart the patient’s visit: enter any prescriptions; enter any referrals; enter any ordered lab work.
• Participate in clinic efforts to achieve customer service, productivity and revenue goals; demonstrate commitment to center’s operating values of patient-centered care, team approach to work and consistent regulatory compliance/inspection readiness.
• If bilingual, provide interpretation/translation as needed to clients and other staff

This is considered an entry level position. All entry level positions at VLPP have a starting hourly rate of $20.55/hr. Bilingual candidates will be offered an hourly rate of $21.55/hr with the successful completion of a 3rd party language proficiency test.

Benefits include:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401k matching
• Employer sponsored life insurance
• 9 paid holidays per year
• Paid Time Off
• Employer Assistance Program

Schedule: Hours may vary -  Monday through Saturday between 8:30am and 5 pm (rotating Saturdays). This is a full-time position, approximately 40/hrs a week. 

Who We Are

At Planned Parenthood our mission is to ensure all people have access to the care and resources they need to make informed decisions about their bodies, their lives, and their futures. Founded in 1916, Planned Parenthood is a trusted health care provider, educator, and passionate advocate here in the U.S. as well as a strong partner to health and rights organizations around the world. Each year, Planned Parenthood delivers vital sexual and reproductive health care, sex education, and information to millions of people. 

A Key Role in Public Health 

Community is the heart of Planned Parenthood and we strive to be good neighbors in partnership with on-the-ground health and rights organizations. Our expert health care professionals are dedicated to providing high-quality, compassionate, and affordable care. No matter what. As a leader in sexual and reproductive services, Planned Parenthood is proud to serve the diverse needs of local communities through a national network of more than 600 health centers operated by our affiliates.

Planned Parenthood health centers provide a wide range of services — namely preventive care,  including birth control, testing and treatment for sexually transmitted infections, and screenings for cervical and other cancers. Our dedicated doctors, nurses, and support staff take time to not only talk with patients, but to see them for who they are as individuals and support the life they envision for themselves.