Health AI Product Manager

Sutter Health

San Francisco, CA

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JOB DETAILS

SALARY

$185,868.80–$297,377.60 Per Year

LOCATION

San Francisco, CA

POSTED

4 days ago

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

Owns the product lifecycle of information technology solutions that drive measurable value for patients, clinicians, and operations.

Partnering with data scientists, engineers, designers, and clinical or business stakeholders, translate ideas into intuitive, safe, and scalable products— writing clear requirements, defining the technical roadmap and guiding cross-functional teams from concept through launch and iteration. Collaborate with the team to identify high-impact opportunities, align technical feasibility with business goals, and rigorously track performance so every release advances Sutter’s mission of delivering smarter, more connected care. Success in this role means bringing innovations to life at the point of care while championing responsible technology delivery, fostering collaboration, and continually optimizing products to exceed clinical, operational, and financial targets.

Job Description :

EDUCATION:

_Equivalent experience will be accepted in lieu of the required degree or diploma_

+ Bachelor's Degree

TYPICAL EXPERIENCE:

+ 8 years of product management experience

SKILLS AND KNOWLEDGE:

+ Experience with creating product roadmaps, backlog management, agile methodologies, and translating business needs into technical requirements in a healthcare environment

+ Familiarity with healthcare workflows, EHR systems (e.g. Epic), clinical operations, regulatory considerations, and patient engagement tools.

+ Experience working closely with technical teams, including engineers and data specialists

+ Ability to balance tradeoffs across user experience, data availability, technical feasibility, and business constraints

+ Strong communication, analytical thinking, and prioritization skills

+ Capable of presenting complex ideas clearly to diverse teams and stakeholders

+ Skilled in interpreting data, creating KPIs, and making evidence-based decisions to guide product direction.

+ Experience leading cross-functional teams through the product lifecycle

+ Aptitude for working both independently and collaboratively in team settings

+ Familiarity with tools like Python, SQL, and data analysis framework is a plus

+ Partnership / Pilot Content Knowledge: Has knowledge identifying, evaluating, developing, and managing external partnerships. Has knowledge in building external partnerships: scoping pilots, matching external partners/products with health system needs, integrating with clinical and support functions, negotiating contracts/agreements, building implementation plans (training, communications, IS, measurement, etc.), leading measurement, and reporting on outcomes.

+ Design Knowledge : Familiar with user research, synthesis, and translating insights into actionable next steps. Understands foundational UX principles and design workflows rooted in human-centered design. Collaborates effectively with designers to integrate innovation, design, and technology into viable solutions

+ Lean Knowledge: Demonstrated experience employing Lean methodologies to drive innovation and process design, with an understanding of how Lean and Human-Centered Design interact.

+ Project Management Skills: has project management skills that demonstrate successful program transition from concept to implementation and measurement. ability to manage multiple projects and stakeholders at once.

+ Clinical Team Interaction / Facilitation Skills: Works well with providers and care teams in the hospital, clinic and home setting. Can lead and facilitate interdisciplinary teams including front-line clinicians in creating new or redesigning current service offerings. Can collaboratively coach operations managers through pilots.

+ Administrative team interaction / facilitation skills : can lead meetings with senior administrative leaders and build personal relationships to advance partnerships.

+ Prototyping Skills: Can facilitate ideating new solutions/products/services in partnership with patients, providers, care teams and operations leads. Can prototype workflow redesigns, wireframes, service improvements, new technologies, updated communication strategies, etc. Knows how to deploy holistic design/innovation across a variety of touchpoints

+ User Research & Synthesis Skills: Can support design team members in conducting human-centered research to understand current practices of care delivery in place at Sutter hospitals and doctor’s offices (from the patient, provider and care team perspectives), as well as the human journey outside of the healthcare system. Can synthesize to clearly communicate stakeholder needs, insights, human needs and opportunity areas.

+ Software skills: can use a variety of digital tools to manage projects and produce content. must have capability using project management software, Microsoft office (specifically: Word, PowerPoint and excel). skills with adobe creative suite, sketch, keynote.

+ Independent judgment and assessment of impact are essential skills in this role.

_These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $185,868.80 to $297,377.60 / annual salary

_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

EMPLOYEE BENEFITS

Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

FOUNDED

1921

WEBSITE

https://jobs.sutterhealth.org/