WZZM-TV Grand, the TEGNA-owned ABC affiliate in Grand Rapids, has an opening for an experienced, versatile Head of Technology and Operations. We are looking for a proven leader with strong technical judgment, effective communication skills, possessing an understanding of current and future technology needs with a passion for innovation.
The Head of Technology and Operations is responsible for leading the engineering, IT, and production teams that support the overall WZZM-TV Grand broadcast technologies in a 24/7/365 environment. Current drivers license and ability to operate news gathering vehicle to and from various locations is required.
Responsibilities: • Managing short- and long-term technology strategy. • Day-to-day operations including equipment integration, maintenance for the core infrastructure, studios, control rooms, facility, post-production, and transmission for all live programming. • Overseeing compliance with FCC rules and regulations. • Managing compliance with critical security policies, including account, password security, vulnerability protection, virus protection, untrusted network, and IT incident reporting policies. • Managing business continuity and disaster/cyber security contingency plans. • Maintaining financial responsibility for the engineering department including expense budgeting, approvals, and reviews. • Overseeing station OSHA compliance. • Monitoring and scrutinizing daily on-air technical quality. • Leading workflow improvements for both on-air and online products. • Managing vendor contracts including technology, building maintenance, security, and janitorial services. • Managing leases relating to technology. • Leading capital planning and submission process for station. • Leading project planning and project management for station-wide initiatives.
Requirements: • Bachelor's degree or equivalent combination of experience and education and a minimum of 3-5 years experience in a broadcast operations/technology management role. • Strong customer service skills and unfailing professionalism. • Impeccable written and verbal communication and presentation skills for both technical and non-technical audiences. • Demonstrated strong leadership with a focus on team management. • Understanding of IT processes including security, workflow, and management. • In-depth knowledge of broadcast technologies including: ENPS, production control room automation, RF transmission, broadcast switchers, router systems, field cameras, and signal path workflows. • Strong project management experience. • Ability to work well and make quick decisions under pressure.