Back to search results Head of Small Business Deposit Products - Charlotte, North Carolina; Newark, Delaware; New York, New York; Boston, Massachusetts; Jacksonville, Florida; Phoenix, Arizona Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description:This job is responsible for developing and sponsoring short and long- term product management plans, including cross functional strategies. Key responsibilities include leading product management teams, oversight of market research and competitor analysis, product pricing, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Job expectations include comprehensive strategic planning and ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.Lead strategy, P&L performance, and end‑to‑end product management for Bank of America's Small Business deposit, debit and payments portfolio. This executive will own one of the bank's most critical business relationships, responsible for driving growth in primary banking relationships, balances, engagement, and long‑term customer value.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Product Strategy & P&L OwnershipOwn the end‑to‑end strategy, financial performance, and execution of the small business deposit portfolio (deposits, payments, and services), including product features, value proposition, and lifecycle management.Drive sustainable growth in primary deposit relationships, balances, revenue, and profitability, while balancing client value and risk considerations.Lead deposit acquisition strategy across digital, financial centers, and partner channels, optimizing volume, mix, and quality of new accounts.Product Value Proposition & ExperienceDefine compelling, differentiated deposit value propositions across client segmentsLead simplification and modernization of products, reducing complexity while improving transparency, engagement, and satisfaction.Partner closely with Digital, Marketing, Technology and Experience Design to deliver seamless, intuitive, omnichannel experiences.Partner with Marketing to design value propositions, offers, and campaigns tailored to priority segments.Drive best-in-class digital account opening and onboarding, improving conversion, funding rates, and early engagement.Cross‑Functional LeadershipLead and develop a team of product leaders and managersServe as a senior partner to Technology, Operations, Risk, Compliance, Legal, Finance, Marketing, Analytics, and Front Line organizations.Ensure products are designed and managed in full compliance with regulatory, risk, and control standardsAnalytics & Performance ManagementEstablish clear KPIs across sales, engagement, balances, revenue, and customer outcomes.Leverage advanced analytics and test‑and‑learn approaches to optimize features, and offers.Use insights to continuously improve product performance and customer lifetime value.Market & Competitive LeadershipMaintain deep awareness of market trends, fintech innovation, competitive offerings, and regulatory developments impacting business deposits and payments.Represent Small Business Deposits and Payments in senior leadership forums and contribute to broader business banking strategy.Responsibilities:Owns a set of products and corresponding financials that may be more complex, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit marginsDevelops long and short-term product strategy, driving products to provide comprehensive solutions across the bankManages a team responsible for identification of plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilitiesDelivers management experience and subject matters expertisePartners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption ratesInstills a culture of continuous improvement and effective risk managementManagerial Responsibilities:This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage.Required Qualifications:Demonstrated strategic planning/product management skillsStrong analytical skills with breadth of viewSolid negotiation skillsPeople and project management skills and abilities10+ years of relevant experience with demonstrated understanding of deposit/payment productsExperience partnering with key stakeholders including digital, marketing, technology, and sales to drive positive business resultsPrior experience supporting business/commercial products a plus Proven ability to develop and execute strategy, influence decision-making, and drive outcomes in complex, matrixed organizations.Extensive experience leading strategy for deposit products and/or small business segments, including defining long-term vision, influencing senior stakeholders, and driving enterprise-wide initiatives that improve growth, profitability, and client outcomes in a complex, matrixed environment.Skills:InfluenceInnovative ThinkingOral CommunicationsProduct ManagementStrategy Planning and DevelopmentBusiness DevelopmentExecutive PresenceRelationship BuildingStrategic ThinkingBusiness AnalyticsClient Experience BrandingCollaborationContinuous ImprovementPresentation SkillsShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26015311 Manages People: Yes Travel: Yes, 10% of the time Age requirement: Must at least be 18 years of age. Massachusetts pay and benefits information Massachusetts pay range: $228,900.00 - $301,400.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve New York pay and benefits information New York pay range: $228,900.00 - $301,400.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve Share: Save job Job saved