Head of Security Efficacy, Ring

Amazon.com Inc

Hawthorne, CA

JOB DETAILS
SKILLS
Acceptance Testing, Artificial Intelligence (AI), Continuous Improvement, Cross-Functional, Field Trials, Law Enforcement, Leadership, Legal, Metrics, Military, Operational Measurement, Process Improvement, Product Engineering, Product Testing, Set Goals, Team Lead/Manager, Test Data, Test Plan/Schedule, Test Program, Testing
LOCATION
Hawthorne, CA
POSTED
30+ days ago

Ring is seeking a mission-driven, operationally elite leader to serve as Head of Efficacy, responsbile for Ring"s crime deterrence capability across Virtual Security Guard (VSG), AI-powered proactive security features, and other security testing programs. This leader will own the end-to-end strategy for proving, measuring, and continuously improving Ring"s ability to deter and stop crime in real-world conditions.

This is not a traditional product or engineering role. This is a security operations leadership role that demands someone who has operated in high-stakes, time-critical environments where seconds determine outcomes. The ideal candidate brings a law enforcement or military background - ideally special operations - combined with the ability to translate tactical expertise into scalable product testing frameworks, operational playbooks, and measurable deterrence outcomes.

You will define what "effective deterrence" means for Ring and drive continuous improvement across Ring serivces including VSG, AI proactive features (person detection, automated deterrence, smart alerts), and emerging security capabilities. You will partner cross-functionally across Product, Engineering, AI/ML, Operations, Legal, and external partners to ensure every feature Ring ships actually stops crime - not just detects it.

Key job responsibilities

Own the definition, measurement, and continuous improvement of Ring"s crime deterrence capability across all products and services.

Define methodology, establish facilities or field testing partnerships, and create repeatable test protocols.

Define the deterrence effectiveness framework: what metrics matter (response time to intervention, deterrence success rate, escalation accuracy, dispatch outcomes), how they"re measured, and what "good" looks like.

Lead a team that operates at the intersection of security operations, product testing, and data-driven optimization.

Set ambitious, measurable goals for deterrence outcomes and build mechanisms to inspect performance at daily, weekly, and monthly cadences.

Design real-world testing protocols that simulate actual scenarios across diverse environments (residential, commercial, urban, rural, day, night, weather conditions).

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

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At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles