Head of Property & Casualty

About ECBM

ECBM is a distinguished, family-owned and privately-operated insurance brokerage and consulting firm that has served clients for over 50 years. Based in Media, PA, with additional Pennsylvania locations, our sole mission is to serve our clients and employees-not shareholders-ensuring a transparent and client-first approach.

We specialize in complex insurance solutions across Commercial Lines, Workers' Compensation, Employee Benefits, and Cyber Liability. ECBM operates on core values of Empathy, Loyalty, Accountability, Tenacity and Energy, which drives our team to provide the highest level of service and problem-solving for client challenges. We are proud to have been a Best Place to Work in Insurance recipient for eight consecutive years.

About the Role

ECBM is seeking a dynamic and accomplished leader to serve as the VP & Head of Property & Casualty (P&C). This role is a key leadership position responsible for driving the strategic vision, growth, and operational excellence of our P&C practice. The ideal candidate will be a seasoned professional with deep technical expertise in property and casualty insurance, a proven track record of developing and leading high-performing teams, and a passion for delivering exceptional client service.

This individual will be an integral part of our leadership team, contributing to the overall business strategy and market position. They will be responsible for balancing top-line revenue growth with strong operational discipline and talent development. As a family-run, privately-owned company, we prioritize our clients above all, providing expert and trustworthy insurance consulting.

Responsibilities

• Strategic Leadership & Growth: Develop and execute the long-term strategy for the P&C practice, focusing on revenue growth, market penetration, and service innovation. Identify new business opportunities and lead strategic initiatives to expand our client base and market share.
• Operational Excellence: Oversee all aspects of the P&C practice, ensuring efficient operations, best-in-class client service delivery, and adherence to company standards and regulatory requirements. Implement processes to enhance operational effectiveness and profitability, with a focus on minimizing client risk and reducing costs.
• Team Leadership & Talent Development: Recruit, mentor, and lead a team of high-performing insurance professionals. Foster a culture of collaboration, continuous learning, and professional excellence. Conduct regular performance reviews and provide constructive feedback and coaching.
• Training and Development: Partner with leadership to identify training needs for service staff and develop and implement comprehensive training programs on insurance-related matters to enhance team capabilities.
• Client Management & Engagement: Serve as a key advisor and resource for our largest and most complex clients. Develop and maintain strong, trusted relationships with C-suite executives and key decision-makers. Lead client meetings, present complex insurance solutions, and act as a senior client advocate.
• Market Relations & Underwriting: Cultivate and strengthen relationships with key insurance carriers and underwriters. Negotiate favorable terms, conditions, and pricing for clients. Stay abreast of market trends, emerging risks, and new product developments to provide insightful advice.
• Financial Performance: Manage the P&L for the P&C practice, including budgeting, forecasting, and expense management. Analyze financial data to identify trends and opportunities for improvement.
• Quality Management & E&O Reduction: Collaborate with the Quality Manager on firm-wide quality assurance efforts to promote a culture of excellence and assist in the reduction of Errors & Omissions (E&O) exposure.

Education & Experience

• Bachelor's degree in Business, Finance, or a related field; advanced degree or relevant professional designation (e.g., CPCU, ARM) is a plus.
• Minimum of 15 years of experience in the commercial property and casualty insurance industry, with a focus on risk management, underwriting, or brokerage.
• A minimum of 5 years of experience in a leadership or management role, with a demonstrated ability to lead and inspire a large team.
• Deep expertise in P&C coverage forms, market dynamics, and risk management strategies.
• Exceptional communication, negotiation, and presentation skills.
• Proven ability to manage multiple priorities and complex projects in a fast-paced environment.
• Strong business acumen and a solid understanding of financial principles and P&L management.

Benefits

• Competitive Pay
• Health and Welfare Programs Including Medical, Dental, and Vision Insurance
• Retirement and Income Protection Programs, including a 401k plan
• Work/Life Balance Including PTO, Holidays and Remote work opportunities
• Career Advancement Opportunities