Head of Product & Tech Operations

Head of Product & Tech Operations

New York, New York

Hinge - Operations Hybrid apply for this job

Hinge is the dating app designed to be deleted. In todays digital world, finding genuine relationships is tougher than ever. At Hinge, were on a mission to inspire intimate connection to create a less lonely world. Were obsessed with understanding our users behaviors to help them find love, and our success is defined by one simple metric - setting up great dates. With millions of users across the globe, weve become the most trusted way to find a relationship for all.

About the Role

The Head of Product & Tech Operations is a high-impact leadership position designed to own and evolve the unified operating system of our Product and Technology organizations. Reporting directly to the Chief Product and Technology Officer (CPTO), you will be the primary architect of how we work, ensuring our teams are faster, clearer, and more effective at scale.

This role merges Product and Tech operations into a single coherent organization. Your mission is to eliminate organizational noise and duplication, allowing our functional leaders to focus on long-term strategy and innovation while you ensure the engine of the company runs with world-class precision.

Responsibilities:

• Own the Product & Tech Operating System
• Define, document, and continuously evolve the end-to-end Product Development Lifecycle (PDLC) and Software Development Lifecycle (SDLC) as a single integrated system.
• Drive Execution, Rigor, & Planning
• Lead the annual and quarterly planning cycles ensuring alignment across Product Engineering and Design.
• Force early visibility and resolution of misalignments between cross-functional teams before they impact delivery.
• Lead Technical Program Management (TPM)
• Directly lead the TPM organization, overseeing the execution of complex multi-team initiatives that are critical to the companys success.
• Operationalize Innovation
• Create the framework that allows high-risk, long-term bets to coexist with immediate delivery pressure without diluting either.
• AI Tooling Enablement
• Drive the strategy for AI workforce enablement to ensure our teams are leveraging the latest technology to improve productivity.
• Own vendor management and the selection, implementation, and governance of the tooling stack used across the Product-Tech organization.

What Were Looking For

• Proven Leadership
• Extensive experience (typically 10 years) in a senior leadership role within Product Operations, Engineering Operations, or Technical Program Management at a high-growth technology company.
• Systems Thinking
• A demonstrated ability to design complex organizational systems (PDLC, SDLC) that balance the need for discipline with the need for speed.
• Strategic Execution
• Experience leading large-scale annual and quarterly planning processes for organizations with hundreds of employees.
• Change Management
• Proven success in leading organizational transformations, merging teams, or redefining reporting structures and operating models.
• Influence
• Exceptional communication skills with the ability to partner effectively with C-suite executives and SVPs to drive alignment.
• Forward-Thinking
• Experience or a strong interest in AI workforce enablement and modernizing the developer-product manager experience through better tooling.

Compensation

• $270,000 - $330,000 per year
• Factors such as scope and responsibilities of the position, candidates work experience, education, training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment according to a specific city and state if an authorization is granted to work outside of the location listed in this posting.

Benefits

• 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make up to a maximum of $10,000 per year.
• Professional Growth: Get an annual Learning & Development stipend once youve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6,000 courses, starting your first day.
• Parental Leave & Planning: When you become a new parent, youre eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents).
• Fertility Support: Youll get easy access to fertility care through Carrot from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
• Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates - Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
• ERGs: We have eight Employee Resource Groups (ERGs) - Asian Unapologetic, Disability, LGBTQIA, Raices, Women, Nonbinary Parents - that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are:

• Authenticity: We share, never hide, our words, actions, and intentions.
• Courage: We embrace lofty goals and tough challenges.
• Empathy: We deeply consider the perspective of others.
• Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

Hinge apply for this job