Head of Product Learning Experiences, Strategy and Operations

Google LLC

Mountain View, CA

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Asset Management, Business Intelligence, Business Model, Business Skills, Cloud Computing, Coaching, Consulting, Content Management Systems (CMS), Data Collection, Ecosystems, Embedded Systems, Engineering Management, English Language, Equal Employment Opportunity (EEO), Field Sales, Genetics, Leadership, Market Entry Strategy, Mechanical Engineering, Network Operations Center, Operational Strategy, Operations Management, Persuasion Skills, Problem Solving Skills, Product Management, Product Planning, Production Control, Program Planning, Project/Program Management, Psychology, Recruiting/Staffing Agency, Regulatory Requirements, Resolve Customer Issues, Return on Investment (ROI), Sales, Sales Management, Security Architecture, Software Engineering, Source Code/Configuration Management (SCM), Startup, Team Lead/Manager, Technical Leadership, Technical Support, Testing, Thought Leadership, Web Client Plug-ins, YouTube
LOCATION
Mountain View, CA
POSTED
18 days ago

Head of Product Learning Experiences, Strategy and Operations - Google Careers

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Head of Product Learning Experiences, Strategy and Operations

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corporate_fareGoogleplaceNew York, NY, USA; Atlanta, GA, USA; +8 more; +7 more

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XThe application window will be open until at least June 5, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Bruno, CA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.

  • 10 years of experience in product operations, GTM strategy, product management, or technical enablement.

  • Experience managing and developing teams of specialists, technical experts, or content designers.

  • Experience managing asset lifecycles, version control, or content management systems.

  • Experience with Google Ads ecosystem (e.g., search and AI, YouTube, or measurement).

Preferred qualifications:

  • Experience leading teams through major organizational shifts, maintaining a mission-first environment and psychological safety during "Neutral Zone" transitions.
  • Understanding of Google's differentiated products and how they solve specific customer business problems in engaged environments.
  • Ability to holistically understand Google's business model and the structural interdependence of GTM, GP, and gTech functional domains.
  • Ability to persuade executive leaders (VP+) to adopt new instructional strategies and make decisions in high-pressure environments.
  • Ability to create goals for using AI to drive productivity and creativity within a design team, while coaching them to build AI-collaboration tools for sellers.

About the job

In this role, you are the primary architect of product readiness for Google Business Organization's Sales teams, owning the decision-making and execution for learning programs that define how sellers position Google's most critical products. You serve as the primary Point of Contact (POC) for Global and Regional product teams, providing thought leadership to translate product roadmaps into sales-ready tactical initiatives that directly address business-blocking skill gaps.

Leading a team of high-impact Learning Specialists, you transition them from executing tasks to engineering scalable, AI-native solutions. You move beyond traditional "training" into Commercial Strategy and Operations, breaking down ambiguous business objectives into manageable workstreams focused on modular efficiency. Additionally, you will influence at the Vice President Plus (VP+) level to ensure product fluency standards align with Google's long-term commercial goals. You will design and implement business cadences to deliver high-quality, efficient learning solutions, holding sub-teams accountable for measurable proficiency Return on Investment (ROI). Build a high-performing team by coaching Specialists in structured problem-solving, Agentic Workflows, Prompt Engineering, and AI-Native Asset Development. Persuade and test executive Go-to-Market (GTM) stakeholders (Vice President Plus) to ensure product learning solutions align with the "by sales, for sales" mentality and drive measurable proficiency Return on Investment.

The Go-to-Market Operations (GtM) team ensures Google"s complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

The US base salary range for this full-time position is $234,000-$326,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Own the business intelligence platform (PLX) tactical ingestion loop, working directly with Global Product Leads (GPLs) during Alpha/Beta phases to gather data and build the plug-ins.
  • Work with Strategy and Operations (S&O) on the intake process, vetting requests via the gate to ensure team capacity is dedicated to must-win objectives and key results (OKRs).
  • Guide the infusion of AI strategically as the default build mechanism across your team to compress development cycles from months to weeks.
  • Oversee the production of standardized product assets, including knowledge content, competitor tear downs, pitch/skill packs, and AI-driven pitch assessments.
  • Manage the "60/30/10" model for product training, ensuring core global modules are built for reuse while allowing regional leads to add the local context needed to facilitate agreements.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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