What we're looking for:
We need someone with ~8+ years of experience in operations at a marketplace or multi-sided platform business who has owned P&L responsibility and launched new markets or verticals. You should be comfortable operating in extreme ambiguity at an early-stage company (~4 employees) and have a track record of building operational systems from scratch that scale. Bonus points if you have a JD/legal background or experience with AI-first prototyping tools.
What you'll do:
Serve as the operational quarterback across GTM, legal operations, marketplace operations, and business operations—owning end-to-end execution
Build and scale systems, processes, and teams from scratch to support a three-sided marketplace connecting consumers, law firms, and capital providers
Manage supply and demand balancing across the marketplace, ensuring efficient matching and capital allocation
Own company-wide operating rhythms, KPI reporting, sprint strategy, and PMO management
Lead cross-functional strategic initiatives including new market expansion, vendor management, and client success operations
Work directly with the CEO as the primary partner for translating strategy into execution
Recruit, manage, and develop high-performing operators while building a culture of accountability and urgency
Leverage AI tools and low-code prototyping to unblock operational bottlenecks without waiting on engineering