Head of Metal Card Offering - North America

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

The Head of Metal Offering - North America will be based in the United States and will act as the regional expert for Metal card solutions across North America. The role requires a deep understanding of our Metal offering and the ability to articulate a compelling value proposition tailored to the North America market.

The Head of Metal Offering - North America will support Sales teams in pre-sales activities, bringing both market insight and technical expertise to drive pipeline growth, improve conversion, and ensure successful execution of Metal programs.

In addition, the Head of Metal Offering - North America will serve as the key interface between the North America region and the Global Metal Offering Team, ensuring alignment between market needs and product capabilities.

Key Missions

Pre-Sales & Sales Support

• Act as the go-to expert for all Metal-related opportunities in North America
• Support Sales teams during pre-sales phases (client meetings, RFPs, proposals)
• Provide technical expertise to strengthen positioning
• Ensure alignment between customer expectations and Metal capabilities

Market Expertise & Value Proposition

• Maintain a comprehensive understanding of the US Metal card market (banks, fintechs, competitors, trends)
• Adapt and refine the Metal value proposition to fit North America-specific dynamics
• Support differentiation versus key competitors

Pipeline & Forecast Contribution

• Maintain a global view of the Metal pipeline across North America
• Actively participate in pipeline and forecast reviews with Global Metal Sales
• Contribute to opportunity prioritization, deal qualification, and forecasting accuracy

Regional Interface & Offering Alignment

• Act as the communication bridge between North America and the Global Metal Offering Team
• Consolidate and communicate market-specific needs, requirements, and feedback
• Support and drive local initiatives in project mode
• Contribute to the adaptation of the Metal offering to meet regional expectations

Cross-functional Coordination

• Work closely with Sales, Offering, Product, and Industrial teams
• Ensure readiness of solutions (feasibility, pricing, timelines)
• Support internal alignment to accelerate deal execution

Profile & Other Information

• Based in the United States
• Strong expertise in payment cards, financial services, or card manufacturing
• Deep understanding of Metal card solutions and value proposition
• Proven experience in pre-sales and complex deal support
• Strong knowledge of the US payments ecosystem
• Ability to bridge technical, commercial, and strategic discussions

Success Metrics

• Growth of Metal pipeline in North America
• Improvement of conversion rates
• Quality and accuracy of pipeline and forecast
• Impact on strategic deals and key accounts

Role Impact

This role is critical to strengthening our leadership in the Metal card segment across North America by ensuring consistent, expert-driven engagement with clients and enabling Sales teams to win high-value opportunities.

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we're transforming, fast, to stay a leader in a world that's changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

www.idemia.com