Head of IT — On -site position (Must be based in Miami, FL)

My VA Support

Miami, Florida

JOB DETAILS
SKILLS
Amazon Web Services (AWS), C-Level Management, Cloud Computing, Communication Skills, Computer Engineering, Computer Security, Cross-Functional, Customer Relations, Data Quality, Decision Support, Documentation, Executive Assistant Skills , Help Desk, Information Technology & Information Systems, Leadership, Management of Information Systems/Technology (MIS), Microsoft Windows Azure, Multitasking, Network Monitoring, On Site Support, Operations, Problem Solving Skills, Process Improvement, Service Delivery, Systems Administration/Management, Team Lead/Manager, Team Player, Technical Leadership, Technical Operations, Technical Support, Time Management, Vendor/Supplier Relations
LOCATION
Miami, Florida
POSTED
6 days ago
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Position:<\/span><\/b> <\/span><\/span>Head of IT<\/span>
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Location:<\/span><\/b> <\/span><\/span>Miami, Florida (On -site)<\/span>
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Employment Type:<\/span><\/b> <\/span><\/span>Contractor – Full -time<\/span>
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Schedule:<\/span><\/b> <\/span><\/span>Monday to<\/span> <\/span><\/span>Friday, 8:00 AM<\/span><\/span><\/span> <\/span><\/span>– 5:00 PM (Eastern Time)<\/span>
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Compensation:<\/span><\/b> <\/span><\/span>Based on experience and qualifications<\/span>
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About the Role
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We are seeking an experienced and hands -on<\/span> <\/span><\/span>Head of IT<\/span><\/b> <\/span><\/span>to lead our technology operations on -site in Miami. This position is ideal for a highly skilled IT leader who thrives in a fast -paced, service -oriented environment and can balance strategic oversight with direct technical involvement.
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The Head of IT will oversee daily IT operations, manage a small team of IT professionals, and ensure that internal systems and client -facing IT services run smoothly, securely, and efficiently. You will report directly to the executive team, supporting decision -making and business continuity initiatives.<\/span>
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Key Responsibilities<\/span><\/b>
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  • Lead and supervise the IT department, ensuring that all tasks and responsibilities are clearly defined and effectively executed.<\/span>
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  • Oversee infrastructure, networks, servers, and security systems to maintain uptime, scalability, and data integrity.<\/span>
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  • Manage daily help desk and ticketing operations, ensuring timely response and resolution of IT requests.<\/span>
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  • Coordinate on -site and remote technical support for internal staff and clients.<\/span>
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  • Collaborate with leadership to plan and implement IT strategies aligned with business objectives.<\/span>
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  • Ensure all IT assets, credentials, and documentation are properly organized, tracked, and secured.<\/span>
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  • Review and optimize internal workflows to improve team efficiency and task delegation.<\/span>
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  • Maintain vendor relationships and evaluate new technologies to enhance productivity and service delivery.<\/span>
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  • Implement and enforce cybersecurity measures, access control, and disaster recovery protocols.<\/span>
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  • Communicate effectively with C -level executives regarding high -priority IT matters and ensure transparency in operations.<\/span><\/span>
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    Requirements<\/h3>
    • Bachelor’s degree in Information Technology, Computer Engineering, or a related field (Master’s degree is a plus).
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      • 8+ years of experience in IT management or leadership roles.
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        • Strong background in infrastructure management, IT security, cloud environments (Microsoft 365, Azure, AWS), and server administration.
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          • Demonstrated experience leading small teams and improving internal processes and documentation.
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            • Excellent problem -solving skills and ability to make quick, informed decisions under pressure.
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              • Exceptional communication and leadership skills, with the ability to work cross -functionally and manage multiple priorities.
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                • Must be available to work on -site daily at our Miami office.
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                  Benefits<\/h3>
                  • Competitive contractor rate based on experience.
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                    • Long -term collaboration with growth potential.
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                      • Dynamic work environment with a collaborative and supportive team.
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                        • Exposure to diverse clients and advanced IT environments.<\/span>
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About the Company

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My VA Support