Head of FTZ (Free Trade Zone) Product Strategy

Role Summary
The Head of FTZ owns the end-to-end Free Trade Zone product strategy in the U.S., setting the vision, roadmap, and commercial model to scale a compliant, high value FTZ offering. This leader integrates market development, solution architecture, technology enablement, and operational governance to deliver measurable duty/tax optimization and best in class cycle time.

What You’ll Do

• Define and own a multi‑year U.S. FTZ strategy, including target segments, value propositions, pricing architecture, and prioritized site/network expansion.
• Establish and govern the FTZ product roadmap, including weekly entry optimization, direct delivery, production authority integration, zone‑to‑zone transfers, e‑commerce flows, and bonded/FTZ hybrid solutions.
• Develop and deliver clear FTZ value propositions, sales tools, and customer success stories that accelerate pipeline conversion and revenue growth.
• Own FTZ pricing and margin strategy, ensuring profitable growth through disciplined deal structuring and discount governance.
• Partner closely with Sales to qualify opportunities, shape winning solutions, and lead FTZ strategy for complex and strategic deals.
• Partner with IT/Product to deliver digital visibility and control (dashboards, exception management, admissibility checks, event triggers, audit trails).
• Define and monitor FTZ KPIs: admission timeliness, weekly entry on time rate, inventory accuracy, audit outcomes, exception rates, SLA adherence, cost to serve.
• Embed First Choice/Continuous Improvement to reduce lead times and defects; drive automation and standard work across supported sites.
• Build a scalable talent bench (role definitions, curricula, certification paths) for FTZ supervisors, analysts, and compliance SMEs.

Qualifications

• 8–12+ years in FTZ operations/solutions, trade compliance, customs product management within 3PL/logistics.
• Demonstrated track record building or scaling FTZ programs (activation to steady state) with clear financial and compliance results.
• Strong commercial acumen (pricing strategies, margin management, deal structuring).
• Excellent communication, stakeholder influence, and program management discipline.
• Professional certifications: Licensed Customs Broker (LCB).
• Background in regulated verticals (e.g. Life Sciences, Technology, Aerospace, Automotive, Retail/eCom).
• Knowledge of FTZ systems and others industry related technologies.
• Manufacturing processes.
• Customer facing discussion.
• Process improvement.

 
Pay Range: $130,011.75 - $173,349.00+ (Based on Experience)