Head Golf Professional

Head Golf Professional

Salary

$66,236.00 - $92,730.00 Annually

Location

Municipal Golf Course - Casper, WY

Job Type

Full-Time

Job Number

1221-05

Department

Parks, Recreation, and Public Facilities Department

Division

Golf Pro Shop (941)

Opening Date

04/21/2026

Closing Date

5/10/2026 11:59 PM Mountain

• Description
• Benefits
• Questions

Class Summary

Incumbent is responsible for oversight of the staffing and operations including its activities and relationships with golf programs in the community for the Municipal Golf Course.

REPORTING STRUCTURE:

Receives general guidance from the Parks Manager and higher-level supervisory staff.

Typical Class Essential Duties

1. Supervises assigned staff to include: authorizing time off, approving payroll and hiring; prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.

2. Coordinates, prioritizes, and assigns operational activities for golf course programs including working very closely with the Golf Course Superintendent, other City departments, and outside agencies; provides staff assistance to the Parks and Recreation Managers; prepares and presents operational plans and other necessary correspondence.

3. Manages the activities of the golf course as it relates to programs and customers, which includes developing and implementing departmental goals, policies, and procedures; identifies and implements opportunities to improve services.

4. Ensures outstanding service by providing a friendly and inviting environment for customers.

5. Oversees inventory controls and a point of sale system.

6. Assists with budget preparation and administration; prepares cost estimates and revenue goals and justifications for budget items; submits and approves invoices for payment and monitors expenses to align with budget allocated utilizing the City's central financial software system.

7. Prepares operational and statistical reports.

8. Keeps current on new trends and innovations in golf course operations.

9. Maintains records on preventative maintenance and other repair work on equipment.

10. Provides general customer service and communicates with the public regarding fees, policies, rules and general information about the facility or event.

11. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.

12. Performs other duties of a similar nature or level.

Knowledge (position requirements at entry): Knowledge of:

• Current trends and innovations in professional golf business operations.
• Applicable Federal, State, Local and City government codes, rules and regulations relating to the various aspects of golf management.
• Tools and equipment used in golf operations.
• Administrative principles and practices, including goal and objective development, work planning and employee supervision.
• Customer service principles.
• Computers and related software applications.
• Basic principles of municipal budget preparation and control.
• Principles of supervision, training, and employee development.
• Operational characteristics, services, and activities of a municipal golf course.

Abilities (position requirements at entry): Ability to:

• Work a variety of shifts including weekends, nights, and holidays, including high demands during golf season.
• Select, supervise, mentor, train, and develop staff.
• Create and maintain a positive and customer friendly environment that encourages the lifelong sport of golf.
• Routinely demonstrate the City of Casper core values.
• Develop and manage projects and programs efficiently.
• Create presentations and trainings; speak publicly.
• Plan and manage compliance with reports, analysis, and regulations relating to a municipal golf course.
• Interpret and explain City policies and procedures.
• Provide leadership and direction.
• Follow internal cash handling policies.
• Stay current with new products and service deliveries.
• Coordinate the work of personnel and lead a team effectively.
• Create and review reports; perform analysis.
• Apply technical expertise.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Communicate effectively verbally and in writing.
• Maintain a neat and professional appearance.
• Operate modern office equipment, software, and operating systems/applications.
• Follow written and verbal instructions and direction.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Follow all City safety rules and procedures and immediately respond to/investigate observations or employee reports of accidents/incidents or unsafe conditions.

Skills (position requirements at entry): Skill in:

• Monitoring, training, and evaluating employees.
• Customer service.
• Public speaking.
• Technical writing.
• Time management.
• Delegating and prioritizing work.
• Developing and implementing policies and procedures.
• Basic principles of budgeting.
• Preparing reports.
• Managing and maintaining inventory, supplies, and equipment.
• Operating and maintaining a variety of tools and equipment.
• Operating in a courteous, knowledgeable, and tactful manner with customers, staff and the general public.
• Oral and written communication, sufficient to exchange or convey effective information and to give/receive work direction.
• Operating modern office equipment, software and operating systems/applications.

Training, Experience & Certifications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent (G.E.D.) required.
• Minimum of three (3) years of increasingly responsible experience as a golf professional preferred.
• Minimum of two (2) years of experience working as a supervisor.
• Associates or Bachelor's Degree in recreation, business administration, public administration, or a closely related field preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.

LICENSING AND CERTIFICATIONS

• Possession of, or ability to obtain, a Professional Golf Association (PGA) Class A membership.
• Possession of a valid Wyoming driver's license preferred.

Supplemental Information & Physical Requirements

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Women, minorities, and individuals with disabilities are encouraged to apply.

Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test. Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).

As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.

Driving records are required for all new employees regardless of the positions driving requirements. If the employee has not held a Wyoming drivers license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.

Physical and Environmental Conditions:

City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include:

• Emergency response/rescue
• Handling or working with hazardous materials, including chemicals as well as solid and liquid waste
• Operating or maintaining water and wastewater systems
• Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems
• CDL operations and driving
• Operating power-driven machinery or equipment
• Creating or modifying health, financial, security and or risk documents or assessments
• Working with or directing minors

Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Incumbents may be subjected to dusts, fumes, extreme temperatures, inadequate lighting, and intense noises.

Working at the City of Casper

The City of Casper offers a variety of benefits to qualifying full-time employees. For more information on any of our benefits, please call Human Resources at (307) 235-8344.

For full-time positions:

Benefit Programs: Look at these amazing benefits:

• State of Wyoming - CIGNA Health

• Delta Dental

• VSP Vision

• Medical Reimbursement Account, Flexible Spending

• MASA Supplementary Ambulance Care

• Voya Supplementary Hospital, Accident, and Critical Illness Plans

• Short-term and Long-term Disability Options

• Life Insurance

• 457/IRA Retirement Options

• Employees Family Assistance Program (EFAP) Free Counseling Services

• Pet Insurance

• Legal Shield/ID Shield

• Eleven (11) Paid Holidays Annually

• Wyoming Retirement System - Retirement Income for life. Employer match exceeds employee contribution.

• Public Employee Pension Plan:

• Employer 9.37% Employee 9.25%

• Law Enforcement Pension Plan

• Employer 16.30% Employee 4.5%

• Paid Fire B Pension Plan

• Employer 17.80% Employee 9.45%

Paid Time Off (PTO): The City of Casper (City) recognizes that a period of leisure, or recreation, away from the job is beneficial. A new full-time employee will receive an advance of 80 PTO hours on their start date. Each general and sworn Police Officer full-time employee's PTO accrual is limited to a total of 720 hours.

• Accruals
• General Employees - 7.69 bi-weekly hourly accrual (through year 4, then increases incrementally)
• Sworn Police Employees - 9.23 bi-weekly hourly accrual (through year 4, then increases incrementally)

Sworn Fire Employees: Vacation and disability accruals are listed in the Collective Bargaining Agreement.

Fitness incentive time off program: Opportunity to earn additional paid time off by participating in the Police Department fitness testing program.

Tuition Reimbursement: Reimbursement % is based on grade level received. Includes books and some fees.

Public Service Loan Forgiveness (PSLF): The City of Casper may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Visit https://studentaid.gov/pslf/ to learn more and understand whether you may be eligible.

CredibleMind: Mental health and wellness resources at healthynatrona.crediblemind.com. This robust platform offers:

Assessment Tools

• 21 different mental health assessments to help you understand your wellness needs

Extensive Resource Library

• Over 100 mental health and well-being topics
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• Interactive Learning Lab with wellness series and practices
• Community resources and online courses

Employee Assistance Program: Free counseling available to employees and their immediate family members.

Ergonomic Assessments: Review of your workstation and recommendations made by our Risk Management team to ensure a safe and comfortable work environment.

Additional Benefits and Annual Fun Events:

Service Awards Luncheon - To recognize and celebrate years of service, employees who reach a 5-year milestone with the City are invited to an annual luncheon. This event includes catered food, awards, and great door prizes.

Annual Employee Golf Tournament- Swing into Fun: Join us for our annual employee golf tournament. This event is typically in late Summer at our Municipal Golf Course and offers food and door prizes. Open to current employees, retirees, and family members.

Employee Holiday Breakfast- Indulge in a delicious hearty breakfast and enjoy the company of the great employees at the City of Casper. We invite all employees to kick off the holiday season with our Annual Holiday Breakfast.

Chili Skate Night- Lace up your skates! Get ready to glide and slide at our Employee Chili Skate Night at the Casper Ice Arena. Employees and their families are invited to join us for an evening of icy fun and delicious chili.

Wellness Programs - Drawings for cash prizes for participants. Free access to the Casper Recreation Center for qualifying employees.

Leadership and Employee Development - We believe in nurturing talent, empowering individuals, and cultivating a culture of growth and success. Human Resources provides employee training and mentoring opportunities to foster leadership and employee development within our organization.

01

Which of the following best describes your level of education?

• Some High School
• High School Diploma or G.E.D.
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree

02

How many years of experience do you have as a golf professional?

• None
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years or more

03

Please describe (in detail) your golf professional experience.

04

How many years of experience do you have in a supervisor capacity?

• None
• Less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

05

Describe (in detail) your supervisory experience. Please include specifics as to where you obtained your listed experience.

06

Do you currently have a Professional Golf Association (PGA) Apprentice towards Class A membership?

• Yes
• No

07

Do you currently possess a valid Wyoming drivers license?

• Yes
• No
• No, but I have the ability to obtain within 12 months of hire.

08

Outline the five lessons you have learned from the leaders youve worked with previously.

Required Question

Employer City of Casper

Address 200 N David St.

Human Resources

Casper, Wyoming, 82601

Phone (307)235-8344

(307)235-8421

Website http://www.casperwy.gov