Lead with Purpose at Howley Bread Group (HBG) – Where Warmth Meets Opportunity!
At HBG, we’re more than just a Panera Bread bakery-café; we’re a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As an Assistant General Manager, you’ll be a key player in executing this mission, working alongside your General Manager to ensure your café excels in every area—from operations to guest satisfaction.
Why You’ll Love This Role:
• As the Assistant General Manager, you will be the right hand to your General Manager, playing a crucial role in daily operations and long-term strategy.
• Lead by example to ensure a welcoming, inclusive environment where both guests and team members feel valued and respected.
• Oversee diverse areas of the business, from staff management and training to financial oversight and customer service excellence.
• Hone your leadership skills by mentoring team members and taking on increasing responsibilities in preparation for future advancement.
Key Responsibilities:
• Operational Leadership: Assist your General Manager in overseeing daily operations, ensuring all areas of the café run smoothly and efficiently, from staffing and scheduling to inventory and quality control.
• Team Development: Support and develop your team, providing coaching, feedback, and guidance to ensure high performance and job satisfaction.
• Financial Management: Work closely with your General Manager to manage budgets, control costs, and analyze financial performance, identifying opportunities for improvement and growth.
• Customer Service Excellence: Ensure that every guest receives exceptional service, stepping in to resolve issues and continuously working to enhance the overall guest experience.
• Compliance & Safety: Help maintain the highest standards of food safety, cleanliness, and regulatory compliance, ensuring all team members adhere to company policies and procedures.
Why Howley Bread Group?
• Path To Advancement: At HBG, we believe in promoting from within. As an Assistant General Manager, you’ll have the opportunity to develop your leadership skills and advance into a General Manager role.
• Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
• Community: We value our communities and strive to give back in a meaningful way.
• Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
• Retirement Plan: After 1 year, you are eligible to participate in the company’s plan, upon reaching 21 years of age.
• Vacation: After 90 days of employment, you are eligible for paid vacation.
What We’re Looking For:
• Experience: Previous experience in a leadership role within the retail, hospitality, or food service industry is preferred.
• Business Acumen: Understanding of financial management, with the ability to support budgeting, cost control, and profitability efforts.
• Adaptability: Ability to thrive in a fast-paced environment, quickly addressing challenges and making informed decisions.
Qualifications:
• Minimum age of 18 years old.
• Ability to pass a background check.
• This role requires full-time (45) flexible hours, including nights & weekends.
• While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.
Ready to Take the Next Step in Your Career?
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Join Our Family at Howley Bread Group (HBG) – Where Warmth Meets Opportunity!
At HBG, we’re more than just a Panera Bread bakery-café; we’re a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together.