The Assistant General Manager supports the General Manager in overseeing bakery-cafe operations to maintain and improve standards. They assist in coaching staff, creating a positive guest experience, increasing sales, and maximizing profitability. Key responsibilities include leading staffing, training, and performance management; ensuring food safety and quality; and fostering a culture of professionalism and teamwork. They help manage financial goals, control costs, and drive sales growth. The role requires flexible hours, the ability to stay calm under pressure, and strong leadership skills. Qualifications include experience in management, certification in relevant areas, ServSafe certification, and a commitment to career growth toward becoming a General Manager. The position emphasizes teamwork, operational excellence, and a customer-focused environment.