This role involves supervising store operations with a focus on customer service, sales, and merchandise management.
Responsibilities include handling the cash office, verifying shipments, processing invoices, and resolving merchandise issues.
Assist in daily store functions, support team members, and act as Manager-on-Duty if needed.
Tasks involve shipping logistics, customer issue resolution, and routine housekeeping.
The position requires physical activity such as moving within the store, lifting, and occasional reaching or climbing.
Full-time hours (at least 30/week), with schedule flexibility including evenings, weekends, and holidays.
Qualifications include 2+ years retail experience preferred, strong communication and problem-solving skills, and high school diploma or GED preferred.
Benefits include paid time off, insurance options, 401k eligibility, and employee discounts.
This is an equal opportunity role based in Cambridge, MA.