Communication Skills, Computer Systems, Computer Workstations, Customer Support/Service, Documentation, Hardware Installation, Image Editors, Information Technology & Information Systems, Inventory Management, Laptop PC, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows Operating System, Microsoft Word, Peripheral Hardware, Presentation/Verbal Skills, Secret Clearance, Shipping/Receiving, Software Administration, Software Installation, Willing to Travel, Writing Skills
Security Clearance: Secret Clearance
Location: Chantilly, VA
Job Type:Full-Time
Target Salary Range*: $50,000 - $52,000.
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Position Overview:
Responsibilities include, but are not limited to:
- Perform installation, and support of new Windows based computer systems.
- Install and Image software on laptops and workstations.
- Prepare the computers for deployments and support the deployment activities
- Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
- Assist in assuring that work products comply with established deliverable guidelines including format and content.
- Assist in the development of documentation based on the customer's processes.
- Travel to customer sites and perform deployment activities to include, site surveys, installs hardware, install software, remove hardware, check hardware for shipment etc.
- Other duties as assigned.
Qualifications:
Education:
- HS + 5 years of experience in Information Technology
- BS +3 years of experience in Information Technology.
Skills:
- Experience troubleshooting Hardware/Software issues.
- Excellent written and verbal communication skills.
- Demonstrated initiative, sound judgment, effective decision-making.
- Experience in Customer Service.
- Requires skill with MS Word, Outlook, Excel, and PowerPoint.
- Must have active interim Secret clearance or above.
- Must be able to travel to Washington, DC to deploy equipment.
- Must be able to type.