Business Growth, Communication Skills, Computer Skills, Credit Cards, Customer Relations, Customer Support/Service, Entrepreneurship, Gardening, Identify Issues, Interpersonal Skills, Inventory Management, Landscaping, Lift/Move 40 Pounds, Loss Prevention, Loyalty Programs, Mathematics, Meet Sales Quota, Operations, Organizational Skills, Point of Sale (POS) Systems, Promotional Programs, Resolve Customer Issues, Retail, Sales, Service Delivery, Shipping/Receiving, Team Player, Transaction Processing/Management
Seashore Ace Hardware is seeking a motivated team member with experience in small engine repair and a passion for providing outstanding customer service.
The ideal candidate will have a background in small engine repair, retail experience, and an interest in helping grow our STIHL business by assisting both professional landscapers and do-it-yourself customers. We are looking for someone who enjoys working with people, takes pride in delivering excellent service, and works well as part of a team.
Responsibilities:
• Diagnose, maintain, and repair small engines and outdoor power equipment.
• Assist customers with STIHL products and equipment recommendations.
• Support the growth of our STIHL business by building relationships with landscapers and homeowners.
• Provide exceptional customer service and product knowledge.
• Assist with inventory management and daily store operations.
• Learn and use RF scanning guns and related technology for receiving, stocking, and inventory tasks.
Qualifications:
• Experience with small engine repair preferred.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Willingness to learn new systems, equipment, and processes.
• Positive attitude and commitment to helping customers.
If you are dependable, customer-focused, and eager to contribute to a growing business, we encourage you to apply.
Job Summary:
The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This
role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.
Key Responsibilities:
Greet customers warmly and offer assistance in finding products.
Provide knowledgeable and personalized product recommendations.
Keep plants organized, watered and priced.
Process transactions accurately using the POS system, including handling cash and credit card payments.
Promote in-store promotions, special events, and loyalty programs.
Assist with stocking, restocking, and live goods organization.
Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
Respond to customer inquiries and resolve complaints professionally.
Collaborate with team members to achieve sales goals and ensure a positive store environment.
Perform other duties as assigned by management.
Qualifications:
High school diploma or equivalent preferred.
Previous retail or customer service experience is a plus.
Strong communication and interpersonal skills.
Friendly, helpful, and customer-focused attitude.
Basic math and computer skills.
Ability to stand, walk, lift, and move merchandise up to 40 lbs.
This is a full time year round position in our hardware department.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
Salary
$17.00 - $25.00 per hourBenefits
Paid time off, Health insurance, 401(k), 401(k) matchingJob Type
Full timeSchedule
8 hour shift