HARBOR AGENT II - OAHU
Salary: See Position Description Location: Island of Oahu Job Type: Various Job Number: 26-0095 Department: Transportation - Harbors Opening Date: 03/07/2026 Closing Date: Continuous
Description Benefits Questions Recruitment Information Recruitment Number: 26-0095
The current vacancies are with the Department of Transportation, Harbors Division in Downtown and Kalaeloa.
Salary: $3,748 to $4,742 per month (SR-12, Step C to I)
Note: Hiring rates will be based on availability of funds, the applicants qualifications, and other relevant factors. This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaiis Civil Service Job Opportunities Listing page of our website.
Duties Summary Assists a higher level representative of harbors management in the operation and maintenance of one or several harbors representing harbor activities which are operationally, significantly active and complex, or the most active and complex; and performs other related duties as assigned.
Minimum Qualification Requirements To qualify, you must meet all of the following requirements:
LEGAL AUTHORIZATION TO WORK: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic Experience/Education: One (1) year of full-time work experience requiring the ability to read and understand oral and written instructions; write simply and directly; and make simple arithmetic computations (addition, subtraction, multiplication and division). This requirement may also be met by possession of a high school diploma, or equivalent.
Specialized Experience: Two (2) years of full-time experience which involved meeting and dealing effectively with people in a person-to-person work relationship. Such experience must have demonstrated the ability to: A. establish and sustain positive relationships with people; B. elicit and provide pertinent information; C. read, understand and apply various rules and regulations; and D. prepare clear and concise reports.
Examples of acceptable work experience include, but are not limited to: 1) managers, such as a Harbor Agent, who in operating and maintaining a project or project area, establishes and maintains continuing relationships with clients and users, applying various rules and regulations; and 2) professional, para-professional, or clerical workers and others who deal constantly with clients in eliciting and providing information and in providing advice/guidance.
Examples of non-acceptable work experience include, but are not limited to, experience as a sales clerk, office clerk, station attendant, counter worker or other such experience which may have involved much contact with people but only in a minimal context (such as in taking or filling an order).
License: A valid drivers license is required at the time of appointment.
Federal Criminal History Records Check (TWIC): In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the harbor must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the Transportation Worker Identification Credential (TWIC) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within seven years from the date of appointment. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding seven years. The cost for the records check will be the applicants responsibility. However, upon hire, the employee will be reimbursed provided he/she submit the TWIC receipt to his/her supervisor.
The information provided above represents a summary of the Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
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Other Information The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
ELECTRONIC NOTIFICATION TO APPLICANTS The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.
In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Offices Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAII The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance The State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance The State provides a free life insurance policy for employees.
Retirement Plan The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security As an employer, the State also contributes to an employees social security account.
Promotions & Transfers For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education The State supports developmental activities related to an employees work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaiis Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01 RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
02 EMPLOYMENT STATUS SURVEY #1 Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation.
Which of the following reflects your current employment status?
03 EMPLOYMENT STATUS SURVEY #2 Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation.
If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off. If you selected other in response to Employment Status Survey #1, please explain. If these two options do not apply to you, please indicate "N/A."
04 APPLICANTS ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or your receiving a lower score. Do not submit a resume in lieu of completing the Supplemental Questions.
You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number. Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office via email, fax or USPS as soon as possible. Our mailing address is: State of Hawaii Department of Human Resources Development, 235 South Beretania Street--11th Floor, Honolulu, Hawaii 96813. Documents should be identified by job title and recruitment number.
I acknowledge that I have read, understand and agree to all of the above.
05 APPLICANTS ACKNOWLEDGMENT (Continued) Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be prorated. Example: Twelve months of experience at 20 hours/week will be prorated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited. Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
I acknowledge that I have read, understand, and agree to all of the above.
06 APPLICANTS ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details) The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement. I acknowledge that I have accessed and read the complete Minimum Qualification Requirements via the live link provided in the job announcement.
07 BASIC EDUCATION/EXPERIENCE REQUIREMENT Do you possess a high school diploma, general equivalency degree (GED), or one (1) year of full-time work experience requiring the ability to read and understand oral and written instructions; write simply and directly; and make simple arithmetic computations (addition, subtraction, multiplication and division)?
08 SPECIALIZED EXPERIENCE REQUIREMENT Do you have at least TWO (2) years of specialized work experience as described in the Minimum Qualification Requirements? If no, state N/A. If yes, identify each experience you would like us to consider. All employers listed below should also be listed on your application. List each change in employer or position separately.
The information for each employer should include: A. Name of employer, employment dates (start/end, month/year), your job title, and number of hours worked per week. B. Describe this employer (e.g. government agency, private company, etc.). What kinds of services did this employer provide and who was its primary clientele? C. What was the primary function of your position, including your major duties and responsibilities? D. Describe your experience with this employer as it demonstrated your ability in each of the following areas. Be sure to include your specific role, the steps you took, and what happened as a result. Give relevant examples. 1) Establish and sustain positive relationships with people. Who did you regularly interact with (e.g. co-workers, clients, the public, etc.)? What was the purpose of these interactions and how frequently did they occur? 2) Elicit and provide pertinent information. What kind of information did you ask for or provide? What forms of communication did you use? 3) Read, understand, and apply various rules and regulations. What kinds of rules and regulations did you follow and/or apply? Did you have the authority to enforce these rules and regulations? Explain. 4) Prepare clear and concise reports. Were these reports written or verbal? What was the general content of these reports? How often did you prepare reports? E. Describe your supervisory experience. Include the number and titles of positions supervised, dates and description of your supervisory duties. F. How did your duties and authority differ from those of your supervisor? Be specific and complete in your responses.
To receive credit, the employer(s) and each position held must be identified in the experience section of your application. A resume submitted in lieu of answering each supplemental question completely will not be accepted. If your write-up is unclear, you may be asked to provide a copy of your official Job/Position Description and Organizational Chart.
09 HARBOR OPERATIONS EXPERIENCE This experience is not a requirement for the Harbor Agent II, but may be given extra consideration in our review. If no, state N/A. If yes, describe any work experience in boat harbor operations.
The information for each employer should include: A. Employers name, employment dates (start/end, month/year), your job title, and number of hours worked per week. B. Describe this employer (e.g. public or private marina). How many vessels/boats were assigned to this harbor? What kinds of services did you provide and to whom? C. What was the primary function of your position, including your major duties and responsibilities? D. Describe your knowledge of the laws, rules and regulations related to the use of harbors and harbor facilities. Did you have to enforce any of these laws or rules? Explain. E. What is the job title, duties and responsibilities of your immediate supervisor?
10 RECREATIONAL BOATING EXPERIENCE This experience is not a requirement for the Harbor Agent II, but may be given extra consideration in our review. If no, state N/A. If yes, describe in detail your recreational boating experience.
A. List the dates of when you gained your recreating boating experience (start/end, month/year). B. Were you responsible for the actual operation of the boat (explain)? C. What kinds of activities was your boat used for? D. How frequently did you operate the boat (e.g. daily, once or twice a month, once or twice a year, etc.)? E. List the make/model of your boat and its size. F. Describe your knowledge and experience in each of the following areas: 1) Safety practices relating to the operation of boats and the use of harbors and harbor facilities. 2) Seamanship. 3) Navigation aids.
Required Question Employer: State of Hawaii Address: DHRD - Employee Staffing Division, 235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437 Phone: 808-587-1111 or 1-877-447-5990 (TTY) Website: http://jobs.hawaii.gov/