Guest Services Representative

Executive Hotel Management

Baton Rouge, LA

JOB DETAILS
SALARY
$14–$16 Per Hour
SKILLS
Communication Skills, Computer Skills, Hospitality and Tourism, Interpersonal Skills, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills
LOCATION
Baton Rouge, LA
POSTED
2 days ago

Are you a people person with a passion for providing exceptional service? We're thrilled to invite you to join our team as a Guest Services Representative. In this role, you'll be the welcoming face of our hotel, ensuring each guest enjoys a memorable experience from check-in to check-out. Your ability to connect with guests and provide outstanding service will make a lasting impression and contribute to our vibrant hospitality culture. With a competitive hourly salary of $14 - $16, you'll have a chance to shine in a dynamic, fast-paced environment. We value your dedication to creating a warm, inviting atmosphere where every guest feels valued and cared for. Let's work together to make every stay special. Apply now and become a cherished member of our hospitality family. Responsibilities: • Greet and welcome guests upon arrival with a friendly and professional demeanor • Assist guests with check-in and check-out procedures efficiently and accurately • Respond to guest inquiries and provide information about hotel facilities and services • Handle guest requests and complaints promptly and in accordance with hotel policies • Maintain a clean and organized lobby area to enhance the overall guest experience Qualifications: • Excellent verbal communication skills • Computer skills • Problem-solving skills • Active listening skills • Personal accountability skills Compensation: $14 - $16 hourly

• Greet and welcome guests upon arrival with a friendly and professional demeanor • Assist guests with check-in and check-out procedures efficiently and accurately • Respond to guest inquiries and provide information about hotel facilities and services • Handle guest requests and complaints promptly and in accordance with hotel policies • Maintain a clean and organized lobby area to enhance the overall guest experience

About the Company

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Executive Hotel Management